I visited today and spent Β£35. The member of staff on the desk was very pushy with regards to me accepting an email receipt. I was asked for my email address without any explanation of why. I knew it was for the purpose of the receipt, so I asked for a paper receipt. I was then told that theyβre incentivised to provide both paper and email receipts, so I should provide my email address. I politely refused again, to the disappointment of the sales advisor. This is unnecessarily pushy behaviour. I understand people have targets to make, but you certainly shouldnβt be pressurising customers for their personal data. I have opted for an email receipt from New Look before, and I had issues with them processing an exchange due to their slow system, and had to revisit the store three times in one day for the issue to be resolved - so beyond the fact companies have far too much of our personal data and weβre not obligated to provide it, there are other reasons why people may only want a paper copy, and this must be respected, regardless of New Lookβs targets.
Contacts & Location
π Address: Shepton Mallet BA4 5SB, United Kingdom
π Phone: +44 1749 340450
π Website: newlook.com
Photos
Reviews
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Lauren Nesbitt β β βββ
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Debra Pratt β β β ββ
It was ok... couldn't find any staff for help...one was "busy" changing a display and one couldn't leave the till!!
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Katie Thayer β β β β β
A good store with great clothing although they didn't have anything I was looking for I still had a quick look around The only downside is I'd like to see a wider size range.
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Glen H β ββββ
Fine if your looking for cheap fast fashion that is detrimental to the environment.
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lilly spear β β β ββ
I love the shop, I love the clothes, but please stop changing your sizes. 3 pairs of Jean's bought and are no where near the size they should be
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Hannah Yeates β β β ββ
I love the shop, I love the clothes, but please stop changing your sizes. 3 pairs of Jean's bought and are no where near the size they should be
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Shelly Cade β β β ββ
Discount pyjamas, clip star fairy lights, Xmas jumpers, fluffy Sox. Fab.
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X βChillinβ X β β β ββ
Friendly staff and better choice of bigger sizes than Wells store but still very limited
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FAQs
What is the phone number of New Look?
You can contact New Look at +44 1749 340450
How can I get to New Look?
You can find directions to New Look by following this map link