Bright Horizons Heron Quays Day Nursery & Preschool School in London

Reviews

1. Shirley Chu ★★★★★

   We’ve had such a wonderful experience with the nursery, and it’s truly bittersweet to be leaving as we move away from London. Our son started here when he was just 14 months old, and over the years, we’ve seen him grow into a confident, curious, and happy little boy — and so much of that is thanks to the amazing care he’s received. A heartfelt thank you to Gina, Rahma and Naima’s team — your warmth, patience, and genuine love for the children have meant the world to us. You’ve created such a safe and joyful environment where he has thrived. One of the things we’ve loved most is how diverse and inclusive the team is. It’s been beautiful to see staff from a wide range of backgrounds coming together, sharing their cultures, and creating a rich, welcoming atmosphere for the children. It’s a place where every child is seen, celebrated, and supported.

   1 year ago
2. Yuvraj Singh ★☆☆☆☆

   No formal process! I have been waiting in the queue for over 5 months. When I checked again I was asked to wait for until Feb 2025. I was open to any available days. I really think the waiting queue is just preferential.

   almost 2 years ago
3. manish temani ★★★★★

   My son went here for 2 years and he rally loved the place. This quite big nursery with outside play area for kids. staff is very friendly and welcoming. Its located right next to Landmark buildings and about 10 mins walk from Canary wharf jubilee line station. Pretty good activity based learnings for kids here and good focus on overall kids developments.

   almost 3 years ago

1. Sandra Maciag ★★★★★

   My son loves comming to Heron Quays. He's always happily running to the room full of interesting activities and gives cuddles to practitioners. Everyone is so lovely and helpful. Staff is professional and always looking in to my sons interest to see how they can extend his learning. Since we joined Heron Quays he become very social and learns new words everyday. Thank you for looking after my baby so well.

   almost 4 years ago
2. Samar Gad ★★★★★

   It has been 3 months since my son joined the baby room. My son loves his key persons and enjoys spending time there. What I appreciate the most is the staff’s continuous communication and support for my son’s development. They follow the detailed routine you provide in the beginning to help the child settle. Then, they understand the child’s preferences and interests and create a beautiful emotional bond, which I find heartwarming and reassuring at drop offs and picks ups. They have helped my son with his gross motor skills development, communication and they are very experienced and knowledgeable when it comes to helping the child stop using a pacifier for example and exploring new activities. I asked for their advice a few times and as a first time mum, I have found their advice helpful and it works!! They offer a variety of food options and I am happy for my son to try the different flavours. I hope the outdoor space or garden opens soon. Thank you.

   almost 4 years ago
3. Jenna Owen ★★★★★

   My daughter has been going to BH Heron Quay for six months now and she loves it! She has so much fun and when I pick her up from nursery she's always in a super happy mood. She's now moved up to the preschool room and I can tell that the staff are giving her a good foundation for when she transitions into school. She's learning letters, numbers, and phonics. They also do a lot of singing, dancing, art projects, etc. Another positive is that she is expanding her very limited appetite. She's a picky eater but somehow they get her to eat things that she'd never eat at home. Overall I feel this nursery is very well organized, very clean, and the staff seem to show great care for the kids. The only downside is that they don't currently have a garden (due to building works going on) at the nursery so she doesn't get as much outdoor time as I'd like but they do go on walks. Hopefully the garden will be up and running again soon. Thank you Tiffany for running a great nursery!

   almost 5 years ago

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