I cannot recommend Merchant City Medical group highly enough. They have been great at every stage throughout my hair journey. The staff were lovely and really helpful. And the results have been way beyond anything I was hoping for. Anyone thinking about having this procedure done should definitely get in touch with Merchant City.
Photos
About Us
Merchant City Medical Group is a leading hair restoration specialist situated in the vibrant West Regent Street area of Glasgow. This clinic serves as a hub for advanced medical hair treatments, providing a professional setting for clients across the region. The core services include state-of-the-art hair transplant procedures and scalp micropigmentation for natural-looking density. Patients benefit from comprehensive pre-operative information and a structured post-operative checkup schedule. The clinic also offers detailed consultations to discuss hair loss solutions and personalized treatment plans. Utilizing modern techniques, the medical team focuses on delivering high-quality, life-changing results for every patient. Social proof highlights the exceptional aftercare and the friendly, professional nature of the entire support staff. Many clients express deep satisfaction with the seamless process and the significant improvement in their self-esteem. The facility is commended for its world-class service and the comfort provided throughout the treatment journey. Take the first step toward restoring your hair and confidence by contacting the clinic for a professional assessment.
Amenities
Payment & insurance
- Accepts credit cards
- Accepts NFC payments
Accessibility
- Wheelchair accessible entrance
Parking & transit
- Near public transit
Facilities
- Waiting area
Service options
- By appointment only
- Online booking
Services
- Hair loss treatments
- Hair restoration consultations
- Hair transplants
- Post-operative checkups
- Scalp Micropigmentation
Reviews
-
Ross Whitten ★★★★★
-
Andrew Main ★★★★★
From start to finish merchant city medical group have been great with answering any questions I had. It's been a year since my procedure and I am very happy with the results, i have had numerous comments regarding how good my hair looks now and have been asked where I have had the procedure. Thanks again.
-
Jay ★☆☆☆☆
Around 18 months ago, I was low in confidence and unhappy with how my hairline looked, so I booked a consultation with Merchant City Medical Group in Glasgow. Within 10 minutes of meeting a senior consultant, I was sold the dream and signed up. This was not just about getting my hair back it was about restoring the confident, happy version of me. I have always had a high hairline and was thinning at the front, so I was desperate to fix it. The consultant explained how the doctor would lower my hairline, maximise density, and most importantly create a natural look that nobody would notice. It sounded too good to be true. I was thrilled. The day before my procedure, I read a review from someone who claimed the doctor had been largely absent during their transplant. I hoped my experience would be different. On arrival, I finally met the doctor, had my head shaved, and a hairline drawn. At first I was not happy with the design, but after some adjustments it was ready. Everything started fine, with anaesthetic administered at the back of my head, but then the doctor disappeared. The graft extraction was performed by another team member. It was painless but concerning as I remembered the negative review from the night before. After extraction, the doctor returned to administer anaesthetic at the front, then left again. The implanting process was handled by two people I had never met. They worked silently in a different language for two and a half hours. It was a carbon copy of the experience described in the review I had read. Afterwards, I had a brief consultation, received instructions and products, and went home. Tired and sore, I did not fully address my concerns about how different the procedure had been from what I had been told. Over the following months, small hairs started to grow, but by six months two bald patches were visible. I raised concerns but was reassured that the hairs were still regrowing. By nine months the gaps had worsened and overall density was poor. The doctor still insisted everything was fine, claiming shedding stages were ongoing. At 12 months, during my final appointment, the doctor examined my hair and declared the transplant had FAILED. I was shocked. He offered to redo the procedure for £1500 with a 50 percent discount. I left, feeling let down and needing time to think. Over the next six weeks, I struggled to get responses from management. The only contact suggested I pay for the fix. Seeking professional opinions elsewhere, I was told the transplant was completely substandard, with scarring at donor and transplanted areas, low density, large gaps, uneven hairline, over harvested hairs, and much more. Eventually, a manager at Merchant admitted the transplant looked terrible and offered a free redo. At this point trust was gone and I requested a refund. Another manager contradicted the first, denying any refund, claiming there was no guarantee of results. I requested all medical documents to review myself. Two out of three were received and one is still pending after a month. Now, 18 months later, I am back to feeling zero confidence. My hair is thin, with two bald patches at the front, far from the promised even, dense, natural looking result. See Pictures… It’s actually worse than where I started from. I am sharing this to warn anyone considering a hair transplant: research thoroughly. Check with different providers as excitement can make you overlook red flags, but with this clinic it is a gamble whether it will even work at all. Looking back, it felt like being on a conveyor belt. The lack of professionalism, care, and compassion has left me sharing my experience in hopes no one else goes through the same. I hope to receive compensation and hopefully it can be rectified
-
Scott Elliott ★★★★★
Fantastic experience with brilliant natural looking results. Very friendly and professional I would thoroughly recommend Merchant City Medical Group to anyone looking for a company you can trust with your hair transplant. The aftercare and support from the whole team has been incredible. I'm now 7 months on from my procedure and I can honestly say its one of the best things I have ever done!
-
David McClure ★★★★★
I've been part of the merchant city medical group journey for 19 months now. I've now just completed my 2nd hair transplant with them and couldn't ask for anything smoother and better. The team are professional from start to finish from the minute you walk in the door till you're final journey. Being on my 2nd journey I'm sure it will be the same as the first time if not better in my opinion. The girls at the front desk are first class they look after you all day from lunch to anything they can help you with. Am of course the team they have assembled well done you guys world class service.
-
Doug Gray ★★★★★
First class experience. Very friendly staff, really made the whole experience better. Had good contact with them through WhatsApp which was very handy. The pricing for my treatment, Scalp Micropigmentation, was great and well worth it as the finished result is fantastic and better than I thought it would be. Recommend to get in touch if you’re curious.
-
Robert Bartley ★★★★★
I got my transplant last year and it's the best thing I've ever done. Merchant City Medical Group have been brilliant from start to finish couldn't recommend them enough.
-
Ewan 1888 ★★★★★
I couldn’t recommend MCMG enough! The support Paul and the team have given me from day one has been second to none. Always felt in capable hands. They have always tried to help in any way possible! Fantastic experience
-
Zachary Soares ★★★★★
The whole process was a breeze. They make you very comfortable and give you every bit of info you need to know what the procedure entails. The checkups post-op is very welcoming and the results are A+ If i had more hair to lose, I'd definitely return for their services. Highly recommend.
New Review
FAQs
What is the address of Merchant City Medical Group?
Merchant City Medical Group is located at 70A W Regent St, Glasgow G2 2QZ, UK
What is the phone number of Merchant City Medical Group?
You can contact Merchant City Medical Group at +44 141 221 9699
How can I get to Merchant City Medical Group?
You can find directions to Merchant City Medical Group by following this map link