Failed delivery as according to Royal Mail βnobody at homeβ even though there was a house full. Also the 2 cars in the driveway would have suggested there was someone at home. My ring doorbell not activated & no calling card was left either, indicating no attempt to deliver was made at all. The following day I called the contact number which is not the local office & only available between 8-10am. After 30 mins waiting I spoke to a very helpful lady who apologised, assured me the delivery would go ahead today and registered my complaint by issuing an email with a reference number. She made the issue slightly better by the professional way she dealt with me but overall this really is an appalling service and really not good enough!
Contacts & Location
π Address: 2 Inchmuir Road, Whitehill Industrial Estate, Whitehill, Bathgate EH48 2EP, United Kingdom
π Phone: +44 345 774 0740
π Website: royalmail.com
Photos
Reviews
-
D MAC β ββββ
-
jacquie walsh β ββββ
Parcel collected and went awol.only scan was at my front door.asked post man about it he laughed in my face said not my problem.
-
Gordon Mackay β β β β β
I had to return an item that I had bought and quite frankly the company from whom I had made the purchase had made the returns procedure really complicated. When I took my parcel to the sorting office I was attended to by a young woman, Faye I think, who could not have been more helpful. She took control of the situation and sorted everything. She was excellent with such as pleasant persona and so understanding of my lack of knowledge about QR codes , mobile phones and technology. I would not have been able to complete the return without her help. Absolutely fantastic service and she is a real credit to the Royal Mail. Five stars at the very least.
-
Ian Stewart β ββββ
Failed to deliver our packages again, as they canβt seem to read the address on the parcels, which are clearly printed with a postcode and deliver items to another town.
-
Anne Kalytta β β β β β
This place is a little gem in the middle of nowhere. The lady was so friendly and welcoming that I didn't want to leave. Great service
-
marie craigon β β β ββ
People working there OK, but not a great set up by royal mail
-
Johnjethro Black β β β ββ
car park is always busy. options of opening times are terrible
-
Allan James β β β β β
Quick and easy to deal with as long as you have your I.D present.
New Review
FAQs
What is the address of Bathgate Delivery Office?
Bathgate Delivery Office is located at 2 Inchmuir Road, Whitehill Industrial Estate, Whitehill, Bathgate EH48 2EP, United Kingdom
What is the phone number of Bathgate Delivery Office?
You can contact Bathgate Delivery Office at +44 345 774 0740
How can I get to Bathgate Delivery Office?
You can find directions to Bathgate Delivery Office by following this map link