The flowers we ordered for my cousins funeral were absolutely stunning. We couldn't have wished for anything more. Excellent service, timely delivery and a beautiful floral tribute. Thank you again.
Awful rude staff. Went in for quote for few wedding flowers. She was apparently too busy to call with a quote. Awful rude attitude. Would not use this store or recommend as such appalling customer service. Would rather give my money to someone who wants the business and is courteous to their customers.
We used Penny Lane Flowers for our wedding last Saturday and could not fault them at all - excellent service and beautiful flowers. They created such lovely summer bouquets which were just perfect for the day. Thank you.
So so pleased with the flowers, can’t wait to order off you again!!! Was not expecting them to be so fabulous. Happy customer
I rang this florist today and asked for a same day delivery i had no idea about them and took a chance as I live in N. Ireland well I'm glad i did a beautiful bunch of flowers and balloons as requested arrived at my friends home a couple of hours later within my modest budget. Very impressed at the level of customer service would use again
Placed an order 8 days ago. They didnt bother to send it. Didnt bother to contact me to tell me it was not sent and they didnt refund my money. I contacted today to get my refund as i discovered the person i sent flowers to last week had not received them. Wonder how many other people dont get orders sent out they have paid for
Not really sure what to say ! Just reading the reviews they are mixed. I will try to be as fair as I can. I entered the shop and the lady was talking to a person I assumed was a customer. However after waiting quite a while it was apparent the person was working there. I had to ask several times for what I wanted and the whole process was quite painful. I wanted flowers for a birthday. I had to say everything a few times as it was quite apparent I was getting in the way of the lady’s conversation. I ended and asked what time delivery would be the reply was “Funerals Take Priority” !!! I asked again and the reply was if there were no funerals it would be “first thing” On delivery day I found myself having to ring the shop at 11.30 to see what time the flowers would arrive as we were waiting to go out. To be honest buying flowers for your partner is supposed to be an enjoyable experience for both of you. This was far from it. I won’t be going back. Such a shame as some of the reviews are good. Must have been a bad day but that was enough for me.
Fantastic service and beautiful flowers from Jane and her staff at Penny lane florist. Jane showed compassion and understanding of our requirements during our sad time, and her help and advice was very much appreciated. The floral arrangements we ordered were outstanding. I would not hesitate in recommending this florist to anybody, and will definately use this florist again in the future.
Penny Lane Flowers is located at 7 Church Rd, Liverpool L15 9EA, UK
You can contact Penny Lane Flowers at +44 151 733 0336
You can find directions to Penny Lane Flowers by following this map link