Looking at the 4 & 5 star reviews here, I'm wondering if this really is the same firm that has been representing me over the past 2 yrs! Simply put I would never ever use Jackson Boyd ever again. They have been handling a case on my behalf & were appointed via my home insurance policy. Whether or not this should make any difference is unclear & I would hope not, but they appeared happy enough to take the money from the Insurance provider yet their handling of this case has been nothing short of appalling. I've had three different Solicitor's over two years & when the case finally made it to Court in June 2025 I was awarded compensation plus costs. It then emerged that as the other party was an English based company, the Court Decree from a Scottish Court had to be converted. That was fair enough so it was left to Jackson Boyd to apply for this. Six months on & despite urgent E-Mails from ARC Legal & repeated phone calls from myself, this had never been done. Only after I complained to their complaints manager last week, did he state that they had now applied for the necessary conversion as of that day. During the last 6 months their communication has been woeful & while they have dithered the other party have actually ceased trading as of last month. Absolutely the worst firm of Solicitors I have ever used & would never ever use again. They have done nothing short of jeopardizing my entire case.
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Reviews
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Gary McGuigan ★☆☆☆☆
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James Ruth-McMurray ★★★★★
Was in a car accident recently. The first accident I've been in and was put in touch with Jackson Boyd. Tom was my handler and dealt with everything very quickly and hassle free. Can't recommend Jackson Boyd enough
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Tom McAllister ★★★★★
Really great Solicitors. Helped with a case due to a car accident which wasn’t my fault. Very complex but Patrick fought my corner and got a great settlement. Thank you.
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Reginald Marshall ★★★★★
Can’t thank Jennifer Rowlinson enough for all her hard and diligent work in securing compensation for the tragic death of my wife. Jennifer always kept me well informed of progress with kindness and empathy. We’ll done Jackson Boyd Lawyers.
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John Michael Hutchison ★★★★★
100% genuine and fantastic lawyers ! Listened to my side of a case when no one would ever listen to me. Frazer and his team were so friendly and helpful and put me at ease on the day and he always listened to me and got the results I was trying so hard to prove Again I can't thank him and his team enough would recommend to anyone who's Benn in an accident that wasn't their fault !
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Andy Scott ★★★★★
We can’t thank James Halley enough for all his hard work and expertise on sorting our kitchen issue out. He kept us informed at all times and explained how things were proceeding throughout. Thanks again for all your help James. Linda & Andy Scott
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Theresa KENNY ★★★★★
I want to say a big thank you to Jackson Boyd lawyers and would highly recommend them to anyone looking for assistance with employment issues. Alana was assigned to my case and provided a 1st class and professional service, tailored to suit my needs and finances. She went above and beyond to support me through an exceptionally stressful time and kept me updated and fully informed at every stage of my case, which was very reassuring. Well done!!
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Gordon Edwards ★★★★★
I have been represented by James Halley, solicitor in the dispute resolution team on a matter concerning breach of contract involving a travel insurer. Jackson Boyd LLP was funded by my legal expenses insurer to represent my interests on my recent travel claim being refused. James assessed my case and thought the best way of winning the case would be to write to the travel insurer outlining our position and why the claim should be granted and the grounds prepared by James were accepted and resulted in the decision to award no compensation was overturned and a four-figure offer was offered instead. James Halley had my best interests in mind at all times and genuinely wanted to help me get the right result and thanks to him representing my interests and position so well, we were able to see a successful outcome. He has done an outstanding job.
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Jonathan Hicks ★★★★★
My experience with Jackson Boyd lawyers has been nothing but amazing. The help I received was quick easy and simple. No messing around and the staff were very cooperative and listened to everything I had to say. They done everything they could for me and in the end result everything worked out the way I wished it would. I would highly recommend anyone to use them as they are very kind and helpful.
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Jackson Boyd Lawyers is located at Framework, 124 St Vincent St, Glasgow G2 5HF, UK
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You can contact Jackson Boyd Lawyers at +44 333 060 3896
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