Nero Legal

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Reviews

1. Robert Campbell ★★★★★

   Nero provided excellent value in handling the sale of my holiday home. They were friendly and efficient. The fee was very fair and Ahnum was very helpful. Would use again.

   almost 4 months ago
2. Gladys Ngwira ★★★★☆

   Overall the job was completed very well. However, timely communication and feedback to clients need to be improved upon. It was dishearten to get an automated email from the firm saying will respond to you in 72hrs. We appreciate that phone calls were sometimes responded to quicker than emails. We still give special thanks to Nicola, Ahnum and Megan. Thank you!!

   almost 4 months ago
3. Lisa Mcdade ★★☆☆☆

   I selected Nero Legal to sell my flat and buy my house, as this was a stressful process and I wanted to minimise the stress by selecting one lawyer for both. Unfortunately due to many errors on their part I found this experience more stressful than it needed to be. I will however say that I dont believe this to be a single individuals fault and more an issue you will find across Nero Legal. My lawyer was always very polite, friendly and did try and ensure my interests were put first. Some examples of the errors; 1. Sending my final statement within an hour of the office closing for the weekend. It was missing approx. £27k from the equity, I tried calling at 4:30pm but the office was shut for the weekend. I had a very stressful weekend worrying that I wouldnt be able to pay for my house that was due to be purchased on Monday. I did get through on Monday morning and it was amended. 2. We had to send the security in person that has been signed by a witness three times. The first time we had printed on both sides and this was rejected when the date had to be changed. I accept this was more our error. The second time we had moved into our property by this time and they told me that they had a small admin error. They couldn't move the deeds to our name, as they had lost our security. It was a lot of hassle to replicate this process several times. 3. My estate agent fees were not added to my final statement resulting in my estate agent threating to add additional fees and an unexpected bill for me to pay several months after the purchase went through. 4. My factor charged me additional fees as they were notified late by Nero that I was selling my property. 5. After returning information promptly either via email or in person, my lawyer sometimes up to 2 weeks later would ask for the information again. Overall I would not recommend Nero Legal, until they addressed their processes in order to prevent errors like these happening to future clients.

   almost 4 months ago

1. Tracey Motley ★★★★★

   We just completed on our house sale today using Nero legal and I would personally recommend Ahnum for all her hard work. It was a longer process than we had initially planned due to our buyers, but Anhum stuck with us and got us over the line. We could.not be any more grateful. Absolutely delighted with the overall service and professionalism as well as being really good value. Highly recommend Nero.

   almost 5 months ago
2. Aileen Sangster ★★★★★

   Our experience with Nero Legal was extremely positive and the conveyancing work completed was first class. Our lawyer Ms Mohammed was particularly attentive and very professional. I would have no hesitation in recommending their services to anyone.

   almost 5 months ago
3. philip Lambe ★★★★★

   An excellent service at an affordable price. I could not have wished more from this company, or the solicitor who handled both my purchase and my sale. I have no hesitation in recommending this company and would not even think of looking elsewhere, should I need conveyancing services in the future.

   almost 3 years ago

1. Ian Plenderleith ★★★★★

   Great service provided by Rachel for purchasing a first new home. Answered any questions very quickly and explained everything really well. Would definitely recommend

   almost 3 years ago
2. Raymond Clark ★★★★★

   Rachael was very professional, fantastic at pushing through to get you results, very pleasant to deal with. Highly recommend and will be calling in the near future for a new home purchase. Can’t thank you enough.

   almost 3 years ago
3. Fiona Wright ★★★★★

   Nero Legal handled a flat sale for me. I found everyone I dealt with helpful and professional. My emails were always answered promptly and phone calls returned quickly too. The fee structure was transparent and everything was explained thoroughly. I will definetly be recommending them to friends and family, in addition to using them again myself. A great team!

   almost 3 years ago

1. Andrew Starnes ★★★★★

   My experience throughout with Nero Legal and specifically Cheryl at Nero Legal was excellent. This wasn't an easy conveyancing matter with many hurdles and twists and turns but Nero handled everything thrown at them keeping my own best interests at heart at every part of the process. Excellent communication, cheaper than the competition and a percentage going to charity. I couldnt be more pleased with Nero legal.

   almost 3 years ago

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