Kwik Fit - Yate

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Reviews

1. Sarah ★★★★★

   Helpful friendly staff. I trusted their views, didn’t feel belittled and felt they did me the best deal possible. Also great location next to the station and late opening really helped.

   almost 2 months ago
2. Magdalena Jezierska ★★★★★

   Really good service quick professional and respectful for all the customers,if you are women you can be treated like you don’t have any idea what is going on with a car.And sitting in waiting room I did see everyone was treated the same with respect and understanding.I will highly recommend that place

   almost 2 months ago
3. Amy Beardmore ★★☆☆☆

   Some staff were nice (namely the Geordie man who served me on Weds) but others not so much. I arrived today at 4pm for a pre-booked MOT retest after taking my vehicle elsewhere to be fixed in the interim (Kwik Fit failed it two days ago and couldn’t do the work in time as I needed my car urgently to visit an ill relative on Sunday) but they seemed to have no knowledge of my booking and were quite rude when I said I had pre-booked it. Anyway, I went off to the shops whilst they retested, but there was a problem that meant they still couldn’t pass it. However, instead of calling me to let me know they waited for me to return at 4.40pm. I hastily (and grumpily) took it back to be fixed by the other garage (luckily just around the corner and they admitted it was their mistake) then returned to Kwik Fit at 5.10pm to say I could now show them the car was all fixed (it was a simple issue with the washer jets). I apologised for being grumpy before (my bad), but the man then took great delight in telling me that he couldn’t issue the certificate now as the MOT tester goes home at 4.30pm on a Friday and they couldn’t see me again until Monday. So now I am going to have to get it tested again by another garage tomorrow so I can have my car for Sunday, meaning I will have paid twice for my MOT. Pretty fed up.

   almost 7 months ago

1. Calvin Chong ★★★★★

   8 June 2025. I telephoned to order a tyre on Sunday morning and was told by Alan that they had the tyre in stock and could install immediately. Popped down and was greeted by Ben who installed the tyre with diligence and care, including: 1. Checked underneath the car before placing the jack to ensure lifting on the correct support point. 2. Wire brushing down any rust on the inside hub of the wheel and also the hub where the wheel made contact. 3. Torque wrenched the wheel nuts to ensure correct force was applied, rather than air gunning the nuts too tightly. It is refreshing to see good workmanship with a sense of quality. Whole process took around 20mins including payment, Alan kindly advised on available discounts (see below). Well done to Alan and Ben. Discounts available for Blue Light card holders and for the Armed Forces.

   almost 8 months ago
2. Steve Gardner ★★★★★

   Fabulous customer service from Alan & Owen at Kwik Fit Yate. I needed to replace both front tyres following an unrepairable puncture and had a couple of brand-new Continentals fitted in super quick time. Very friendly & professional team at Yate, wouldn't hesitate to visit them again.

   almost 8 months ago
3. Debbie Clarke ★★★★★

   Brilliant service, first time using them .Will definitely go back when need other services

   almost 2 years ago

1. Pie_Minister_Sean ★★★★☆

   Nice clean centre, comfy waiting room and tea/coffee. Went for the MOT Test which failed, but they ordered the parts and the car was passed and back on the road in 3 hours. Great service.

   almost 3 years ago
2. Simon Cann ★☆☆☆☆

   Had my MOT carried out, MOT failed 1st time. Phoned up too book retest and told me to come in the following day at 12:30 for retest. Drove in at 12:20 following day, only to be told the MOT couldn't be carried out as the member of staff had gone home. Unsatisfactory in my opinion, especially as didn't take any of my details to even let me know that was the case, would had saved me a journey.

   almost 3 years ago
3. Andrew Leather ★★★★☆

   4.5 * Really. Quick, easy and efficient. Booked online for an MOT. Dropped the car off the day before which was no problem. Have to mark half a star down as I wasn't notified that the car had passed and was ready for collection. It won't stop me going back.

   almost 3 years ago

1. Richard Dwyer ★★★☆☆

   As usual, it's very busy, but I was able to book a time slot to get Tyre looked at. Got back early for booking, but was overlooked by at least 3 other customers coming and going. I asked about my pre-booking and was asked to wait 5 minutes as I was next. Some 25 minutes later, work was started on my tyre that was fixed in the end. The cost was a lot of waiting that most people wouldn't feel was worth it in the end.

   almost 3 years ago

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