The Promenade Dental Practice Medical Services in Bishopston, Bristol

Reviews

1. Catherine Chapman ★★★★★

   Extremely fortunate to be a patient at this practice since I moved here in 2017. Used to have the wonderful Regina as a dentist but now she's gradually reducing her caseload, I have moved over to Harriet who's also brilliant. I've had a few personal worries recently, but it's always reassuring to visit this practice where staff are warm and treat you with utmost care - the whole 'journey' from arrival with reception to dental treatment itself is a positive one. I've also had follow up calls to check I'm ok which is really something. Thanks, Team.

   almost 10 months ago
2. Kate Sheridan ★★★★★

   A friendly local dental practice. The treatments we have had (the whole family) have always been professionally carried out. We have had good experience with all the dentists and hygienists.

   almost 10 months ago
3. Galiya Benson ★★★★★

   Regina Bormann has been out family dentist for over 15 years now. A brilliant specialist, so lucky to have her. Always professional and friendly service from everyone at the Promenade. Thank you!

   almost 10 months ago

1. Lucy Maddox ★☆☆☆☆

   I came on to post a review as my experience with the dentist Regina Bormann was really unsatisfactory. When I complained to the practice she reviewed the complaint herself rather than getting a colleague to look at it, despite me raising this as a clear conflict of interest. I've left for a different dentist now and I would recommend avoiding Ms Bormann.

   1 year ago
2. Peter Hunter ★★★★★

   Monique is by far the best hygienist I have ever had in the 30+ years of having regular cleanings. An incredible deep clean with fantastic attention to detail. You can tell that time and care is taken followed up with just the right amount of admonishment to do more flossing without making you feel bad. I would 100% recommend.

   1 year ago
3. Amanda Vargas Rodriguez ★★★★★

   Highly recommend. All the people in the practice were friendly and professional. Especially thanks to Dr. Aida, She gave me great advice, walked me through the steps, kept me Inform and explained everything she was doing. Her work is great. One of the best practices in Bristol.

   almost 3 years ago

1. B Shah ★★★★★

   Highly recommend this dental practice! Especially my dentist Aida. She is such a professional and also a really friendly and kind hearted person. I needed some wisdom teeth removed and a root canal. She ensured that I was aware and comfortable with every step of the various procedures. I'm so grateful for the work she's done and cannot thank her and the rest of the practice enough.

   almost 3 years ago
2. Fauzy Jaafar ★★★★★

   Friendly and professional staff. I have had consistently good experience with my dentist Aida Abas which is very reassuring and calming when it comes to my dental health.

   almost 3 years ago
3. Melissa Zuu ★★★☆☆

   I've been with this practice since my university days and I'm grateful for all service provided. I should be honest however and say that at times communication with the practice is difficult, hard to get anyone on the phone and I witnessed the receptionist rolling her eyes and huffing when she had to answer a phone call. The receptionist team could be friendlier in my opinion, all I ever get from them is a 'hi' and the amount I need to pay following my treatment, after all the years I've been with them. It's also disappointing that the practice isn't overly child-friendly. No toys/colouring pens in the waiting area and I felt like having my toddler with me was an inconvenience for everyone around even though I booked the appointment for him specifically. I was recommended specialist treatment by my previous dentist at the same practice, however when this was mentioned to his successor, it took 4 years for him to eventually follow up with the referral which I'm glad I pushed for constantly. There is a lot of room for improvement but overall this is a decent place.

   almost 3 years ago

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