We have been using this company since May last year. It all started well ,then we had no response to our messages on the portal or when we called the office no one answered, just message saying agents busy,call back later. We have a direct line to our lawyer Simon who again was great at the start ,even using Whats App,however after a while he also didn't reply to our messages. When we did finally speak to Simon,he told us the company was in trouble and the lawyer hadn't been paid for months,hence no work on our case. We spoke to Will ,who apologised for this,but didn't deny this was the case and said we should be issued with a new lawyer. He said in an email he would communicate this issue with the Chairman Clive Rich and that Clive would call me back.That was 24th April its now 18th May and no call. Spent £5k with this company for premier membership, Joke ! with little work being done.We want our money back since our case is still on going and we have to find a new lawyer.
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Reviews
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Antony Colton ★☆☆☆☆
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Alistair Rennie ★☆☆☆☆
AVOID AVOID AVOID I have no experience in legal matters and needed to settle a dispute. At first they were super responsive, but once they had taken my money I had to constantly chase just to get any kind correspondence. In their defence there is a major time zone difference, but they would go weeks without even sending a message. Well over a year later, they have basically just stolen my money - all I got was two zoom calls (the second one was a repeat of the first), there has been absolutely no action, let alone a resolution of the dispute. After months and months my solicitor (Alastair Redfern) said that he had been waiting for me to do something that a) we had never discussed, and b) was never even possible in the first place. I put my trust in these people, and they basically just took my money and ran-off. I feel robbed. How can they take advantage of people in difficult situation like this... I bet they saw me coming a mile off. And what do you do? Legal action? I imagine that's a part of the law they know very, very well. Please, if you need legal help, DO NOT TRUST THESE PEOPLE
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Badr DAMI ★★★★★
Over the past two years, my experience with Lawbite and their incredible team, including Will and Melissa, has been nothing short of exceptional. Their unwavering support, expert guidance, and professionalism have been instrumental in our journey. The partnership we've built together is truly valued, and their commitment to their clients is evident in every interaction. I highly recommend Lawbite to anyone in need of comprehensive and reliable legal services. They're not just a service provider; they're a partner in your business's growth.
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Kaan Aksoy ★☆☆☆☆
Based on our 2 experiences I suggest any business to AVOID Lawbite if they need assistance on serious matters in a timely manner. Their level of unprofessionalism is astonishing, especially given their involvement in the legal sector. In our first interaction were dealing with a solicitor regarding Sale Of Shares we provide her with a draft and lots of details. And we had we long chat before she started working on the task. When she provided the draft, we realised it was nearly completely unrelated to what we asked from her. She went back and started to work on the actual task. We had couple of correspondence and made progress however she left the company, and our case has taken over by another lawyer. This costs us quite a bit time and the new lawyer more or less invalidated most of the things the previous lawyer did. This second lawyer was good and helpful. In our second important interaction we gave the custody of the shares to Lawbite and asked them to support us with the admin bits (HMRC related) during sales process. They accepted the job and we started to receive support from one of the lawyers. The lawyer stopped answering our questions on the 23rd of November 2023.No, we did not have any arguments or problems. He just went missing. We sent messages on Dashboard, called and spoke with Lawbite support staff but did not receive a meaningful reply in many cases. They staff does not follow-up on matters so I have been chasing them more or less every week to get issue resolved. They apologised on several times but kept on not following up and have not solved our issue, yet. I also find it appalling that their lawyer does not have curtesy of replying to us and Lawbite did not provide any explanation on what is going on. In summary Lawbite might be good with simple tasks, T&C preparation etc based on our experience we won’t TRUST them with any important matter.
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Hannah Weinhold ★☆☆☆☆
We used LawBites for terms and conditions for my business. It was quick and easy to start a job but we weren't told there was a limit to the number of amends we could have. Had we know this, we would have changed the way we briefed the project. We asked for a third set of amends after the second was missing things like cancellation terms and made incorrect assumptions, despite us having told the solicitor how our industry worked, and were told this was the final version we were getting. As such, were left with a set of T&Cs that we still needed to work on. What was handed over was numbered incorrectly, jumping from point 5 to point 7, with vital omissions (contract term, for example) and still needed a lot of work doing. It was a bit of a waste of money. I wouldn't use them again or recommend them.
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Jehan ★★★★★
On face value LawBite's charges for their legal services are higher than other companies however the quality of their work makes up for this. Definitely worth recommending if you're looking for decent people to work with.
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Martyn Ling ★★★★★
Melissa and Lawbite provided an excellent level of service. Communications were clear and timely. Overall, very happy with the service.
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William Hahne ★★★★★
I can whole-heartedly recommend working with Roderick Farningham. Roderick is professional, meticulous, honest and kind. He delivered beyond expectation and the results achieved were brilliant. I will without a doubt contact Roderick again if I'm in need of legal services in the future.
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Aswin R ★★★★★
Great idea but poor customer service. Hanged up on live chat without confirming the next action. Update: Will's swift action to recover the situation was exceptional. I thank him and Julian for the excellent service from Lawbite. Completely understand that as a company there could be a few hiccups so now I'm looking forward to further working relationship with the company.
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Cristiano A. ★★★★★
Signed up for free and I able to schedule a call in the system and add all the details in for the case to be reviewed. Got assigned Alastair Redfern for a free 15 minute call and in that short amount of time he was extremely helpful and provided good advice on different scenarios. Alastair was even kind enough to have a followup call if needed in case I needed more advice.
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FAQs
What is the address of LawBite?
LawBite is located at Studio 403 Grand Union Studios, 332 Ladbroke Grove, London W10 5AD, UK
What is the phone number of LawBite?
You can contact LawBite at +44 20 3808 8314
How can I get to LawBite?
You can find directions to LawBite by following this map link
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