New Century Cars Rayners Lane, Harrow

Reviews

1. Craig Deacon-Adams ★★★★★

   Great driver. Extremely helpful and the cab price was extremely good. A £7 saving on Uber. Found them on Yell.com but added them to my phone book for future use. Second time of using them was NOT so good and this can only be directed at the controllers. Same place of collection (Sainsbury’s South Ruislip) and same destination (Home) but different service. I was told a car would be there within 15 minutes. 2 messages sent to my phone indicated the car they were sending had changed and the new car would be there 5 minutes later. With my frozen food rapidly defrosting even though it was in an insulated bag, the car finally arrived 35 minutes after the initial booking. The driver himself was extremely polite and very helpful I. Loading my shopping into the car and I give him five stars for service. The company themselves I am awarding just two stars this trip as they vastly over promised and spectacularly under performed

   almost 8 months ago
2. Gursh Matharu ★★★★★

   Exceptional service. Needed to take my wheelchair bound parent to Harefield hospital. I booked the cab 2 days in advance. Received text confirmation and agreed cost. The driver was simply outstanding and courteous. Great service! Will 100% be using them from now on.

   almost 8 months ago
3. Earlene Balwant ★★★★★

   We use New Century Cars all the time. They are polite and easy to book. You receive a confirmatory text about your booking(s) as well as a link to pay by card or, alternatively, you can pay the driver with cash. They also confirm the name of your driver as well as a description, colour, make and registration number of the car collecting you. On the dayvtgey text you with all relevant information regarding your booking. Our driver arrived on time and was polite and respectful of our property. The car was clean and comfortable. The driver kept in contact with us too. He was an excellent driver and we felt safe. The price was very reasonable too. New Century Cars are very professional and I have recommended them to family and friends.

   almost 8 months ago

1. A Divecha ★★★★★

   I can’t thank New Century Cars enough for their exceptional care and professionalism. They recently picked up my elderly father from the airport — he has mobility issues and was understandably a bit confused after a long flight. The team handled everything with such patience and kindness, from coordinating the airport pick-up to stopping to collect keys, and finally ensuring he arrived home safely and stress-free. It was a huge relief knowing he was in such good hands. Truly a five-star service — reliable, compassionate, and completely hassle-free.

   almost 9 months ago
2. sharon shine ★★☆☆☆

   2 drivers we had were really good, helped with a wheelchair. Felt really sorry for them a drop off in Victoria and then a pick up. No problem with them. Just the company and the people on the phone . I had to call as they were late collecting us told the car we were supposed have broke down.we needed a car that would take a fold up wheelchair I did not believe that !! But I had to call, good customer service would have called me. Again return journey. I called them when no notification of what cab and when due. 3 calls from me, each response was it will be 10 minutes, then 8 , then 10. Eventually the driver called morev than 30 mins late, not much fun for a 90 year old disabled person waiting in a windy busy road in Victoria. Driver blamed traffic he had to come from east London. Clearly this is bad arranging from the company.. Traffic was awful on the journeys. Price was reasonable but felt sorry for the drivers as doubt they earned much sitting in traffic for in theory a few miles in more than an hour. Will not use again as not reliable on times and communication is rubbish

   almost 9 months ago
3. romaric yao ★★★★★

   New Century Cars is undoubtedly one of the best taxi services in the area. Their drivers are courteous, knowledgeable, and always provide a professional service. Their vehicles are well-maintained, clean, and equipped with the latest technology, ensuring a smooth and comfortable ride. They offer competitive prices, making them an affordable option for anyone in need of a top-notch taxi service. Whether you need a ride to the airport, a business meeting, or just around town, New Century Cars is always available and ready to help. Booking a ride with them is easy, whether you do it through their website or by phone. Their customer service is exceptional, and they always go the extra mile to ensure customer satisfaction. Their drivers are punctual, reliable, and always get you to your destination on time. Overall, I am thoroughly impressed with New Century Cars and would highly recommend them to anyone in need of the best taxi service.

   almost 3 years ago

1. Nicholas Patterson ★★★★★

   I had an incredibly comfortable trip with a truly friendly as well as calm vehicle driver recently. I uncovered the service to be actually credible as the vehicle driver got on time as well as the driving was excellent. Yes, I timber recommends New Century Cars to any person. The best I have actually tried it till currently I have actually made use of autos daily but this is the most effective. Low-cost rate. Great time maintaining. As well as the best thing good service:).

   almost 3 years ago
2. Christopher Burke ★★★★★

   To my surprise, the female on the phone was really accommodating and also reserved a Mercedes Vito and also specified the vehicle driver would certainly put the seats down for more space. I was furthermore surprised at just how low-cost it was! The wisely dressed chauffeur did not use me any kind of attitude. He still assisted me tons and also unload a few of packages from the cars and truck. The chauffeur was respectful, caring and also professional. I have actually just got praise for him. Moving is really requiring and I truly valued just how New century cars were type and also fitting, making the experience a whole lot extra satisfying.

   almost 3 years ago
3. Sabrina Diaz ★★★★★

   We got to London Airport on a day when the trains were on strike. We usually take public transportation to get to our hotel, but this time we decided to call a car service. After looking around, I chose New Century Cars . Compared to other services, the price was very good. I was a little worried about the strike, so I called them. They were very helpful and reassured me that everything would be fine. Even though our flight was a little late, our driver made sure we knew everything was fine. The car was a brand-new Mercedes that was very clean. Our driver was very polite and professional. We started talking as we drove into the city, and he told us some great and useful things. Everything about the trip was great. Thank you for making us feel better and giving us a great time.

   almost 3 years ago

1. Emma Jackson ★★★★★

   Great people! I have left my phone in a car and I got it back the next day! So helpful, professional and simply nice people! Thank you to the driver but also to a customer - a lady, who have noticed the phone and gave it to the driver. I am most grateful. The best choice of New Century Cars with their customer service

   almost 3 years ago

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