The driver was great which is why I’m giving it 2 stars. The service, however was terrible. I booked the car the night before for 4.45am. I should have realised the lack of competence when I had to call back to check they had my door number. (They had the post code and street name). I got a text at 4.43am saying the driver was on his way (bearing in mind I booked the car for 4.43am). When I checked the tracker it said the ETA for the car was 5.06am ( I booked it for 4.45am) I called the cab office to find out what was going on and they put me on hold - indefinitely. I hung up and called back 3 times and they wouldn’t answer the phone. I used a different number and they picked up immediately. The person I spoke to understood my frustration and explained that the dispatcher hadn’t actually instructed a driver to get me till nearly 4.45am (which is when I got the text. Like I said I called back several times and they didn’t pick up - I’ve not experienced such an unprofessional service before. The driver, when he arrived was very polite and apologetic. In the confusion of using a different phone I left my main telephone at home and he took me back without question, only to find that I’d left my reading glasses with the telephone. I was going to Heathrow and would have been stuck abroad without my phone ( there for access to my contacts abroad and my banking apps. The whole point of booking the night before was so I wasn’t stressed this morning. I won’t be using this service again.
Contacts & Location
📍 Address: 470 Alexandra Avenue, Rayners Lane, Harrow HA2 9TL, United Kingdom
📞 Phone: +44 20 3929 0888
🌐 Website: signaturetransfers.co.uk
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Reviews
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Taiwo Dayo-Payne ★★☆☆☆
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Shelley Poll ★★☆☆☆
Started badly when he didn’t want to take us with one large suitcase and two carry on. Wanted to charge extra for carry on on back seat! Don’t need this to airport! He was a good driver who changed route to avoid traffic however
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Trisha Clark ★★★★★
Driver was on time and car very clean The driver was very helpful and nice. I will definitely use this firm again when I cannot drive myself. Also the prices are very good. I do not have a bad word to say about any level of this company. I would recommend them to family and friends Thank you
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Alysha Hirani ★★★★★
Always reliable and professional! This is my go-to cab company every time they’re always on time, efficient, and incredibly professional. Whether it’s an early morning airport run or running late for work, I know I can count on them. The drivers are polite, the cars are clean, and the service is consistently excellent. Highly recommend!
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Rita Livcane ★★★★★
Professional and affordable company. We had professional and friendly driver who was driving safe. Would be great to add tips option on the payment system as we didn’t have any cash with us. Highly recommended!
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Abood Balalem ★★★★★
I used Signature Transfers for a trip to the airport, and I was impressed with their reliable taxi service. Their drivers were friendly and knowledgeable, making the journey a pleasant experience. The vehicles were modern, clean, and comfortable, with plenty of room for luggage. They arrived promptly, and the journey was smooth and hassle-free. Their pricing was also reasonable, making it a cost-effective option for transportation. Overall, I highly recommend Signature Transfers for anyone in need of a reliable and efficient taxi service.
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Bratut Diarrassouba ★★★★★
" Signature Transfers is a top-notch transportation service that provides reliable and convenient door-to-door service. The drivers are professional, knowledgeable, and courteous, making the ride a comfortable and enjoyable experience. The vehicles are well-maintained, clean, and equipped with modern amenities such as air conditioning, GPS, and sound systems. The company offers a variety of transportation options to meet the diverse needs of its clients, including airport transfers, corporate transportation, and special events. One of the standout features of Signature Transfers is its emphasis on door-to-door service. This means that the driver will pick you up from your location and drop you off at your desired destination, without any unnecessary stops or detours. This ensures that you arrive at your destination on time, without any inconvenience or delays. The company also offers competitive pricing and affordable rates for its services, making it an excellent choice for anyone looking for a cost-effective and reliable transportation option. Additionally, the customer service is exceptional, with friendly and helpful staff available to assist with any inquiries or concerns. Overall, Signature Transfers is an excellent choice for anyone looking for a high-quality, convenient, and affordable door-to-door transportation service. With a commitment to customer satisfaction and a focus on professionalism and reliability, this company is sure to provide an exceptional transportation experience."
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Ibrahim Yusufmuhammad ★★★★★
Very first time using this cab service and extremely impressed. Felt very welcomed and service was exceptional the driver was really talkative and made it an enjoyable ride. Will certainly use this service once again highly advised for south Signature transfers cabs. I called in to offer good feedback about the driver and got informed welcome aboard. So charming. thanks once again.
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Sonali Butt ★★★★★
Needed an airport cab from Soho to Stansted. Couldn’t believe how easy it was to book. Literally all online, very fast and easy, didn’t have to pay anything upfront. Had called another local cab company and they quoted me £20 more than Signature did. it was an early morning flight, at 1am I had questions, emailed them and they answered in a few minutes. Really impressed. Driver turned up on time. Nice clean car and great driver. Got us there in no time at all. All in all I was surprised by how easy and smooth the process was online. Responsive and reliable. Recommend highly. driver 001 was amazing driver.
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Sohail Rashid ★★★★★
Very conscientious staff. Willing to persevere with language barriers and give alternative ways of communicating including emails and texts. Ali was courteous throughout the reservation process and Pasha was an excellent driver. My son felt very safe. Confirmation was sent to our email and texts , We were updated every step of the way including picture of the car picking my son up and drivers name and contact info. The service was impeccable.
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FAQs
What is the address of Signature Transfers Ltd?
Signature Transfers Ltd is located at 470 Alexandra Avenue, Rayners Lane, Harrow HA2 9TL, United Kingdom
What is the phone number of Signature Transfers Ltd?
You can contact Signature Transfers Ltd at +44 20 3929 0888
How can I get to Signature Transfers Ltd?
You can find directions to Signature Transfers Ltd by following this map link