Bats Mini Cabs Whitton, Twickenham

Reviews

1. Anne Beach ★★★★★

   Always punctual, lovely drivers. Totally reliable. I never use anyone else.

   almost 8 months ago
2. patricia Buckley ★☆☆☆☆

   I am a very disabled senior with Multiple Sclerosis Sclerosis and use a walking aid and I often needs taxis I have been more disabled over the last year and although I have loved walking it is now very difficult I used Bats taxis many times recently I had bad experiences when drivers refused to help me get in or out of the taxi and complained about my walking aid which is collapsible to put in the boot Two Bats drivers complained I was rude because I got upset they did not want to help me or park in a place I could get access to a building.. they are a minority most drivers have shown concern and helped me but the inconsiderate ones got receptionists to ban me a disabled passenger.no response 3 weeks later

   almost 8 months ago
3. Christina Pustelnik ★★★★★

   Always have been very happy with Bats, driver collected me at 4am for Heathrow and very polite.

   almost 9 months ago

1. Agnes Chua ★☆☆☆☆

   Booked a taxi this morning to Heathrow. Driver Shamraze was so rude and angry with us. He is nasty and begrudge for being our driver. Refused to help with luggage and keeps scolding us. In the end we did not take his car. Said we booking wrongly but booked 2 pax with 2 luggage.

   almost 10 months ago
2. kelvin mackenzie ★★☆☆☆

   Paid £16 for a taxi from strawberry hill to Sunbury cross. Got in the taxi and it was -2 asked him to turn the ac off and he said no. His missus called and said why did you leave without tellling me. As if she was the priority. What has the world come to.

   1 year ago
3. Marianna ★☆☆☆☆

   Absolutely appalling level of service! The operator was incredibly rude to my husband, prices are almost double what the competitors charge (as it was a last-minute booking we didn't have many options) ,they don't honour their own quotes. The driver was on the phone throughout the entire journey! We were so tired after a long flight so it made our journey incredibly unpleasant! We won't be using them again

   almost 3 years ago

1. Elena Germani ★☆☆☆☆

   Terrible service and even worst customer service. Called at 5pm to pre book a pick up at 6pm. At 6:05 I called the office. They told me it should be with you in 5m. Called every 5m got the same reply. The cab arrived at 6:30!!!!!!!!!!!!!!! With no apologies and being informed the cab has been booked on their end at 6:20! Called the office and being told sorry we are busy! No apologies again . When I asked to talk to the Manager , they replied we don’t know when he will be in the office and he doesn’t have an email!

   almost 3 years ago
2. Tricia Margaux ★★★★★

   Bats cabs are a great local taxi firm for Twickenham and the surrounding areas. I've pre-booked and used them to get me home from the West End late at night. The drivers have always been professional and friendly, with all details (which car, where it's waiting ) texted in advance. Reasonably priced for the journey, which you can pay for in advance when booking. My go-to reliable local taxi firm.

   almost 3 years ago
3. Mark Forsythtaylor ★★★★★

   Avoid. My 2 taxis for 12 people were booked 2 weeks earlier. Rang day before to confirm. Then got e mail the morning of , saying taxis cancelled. Shocking service too late to find replacement. Avoid.. 400m Road closures been in place for years, and every rugby game. Hence call on Friday night, to confirm best place to be picked up. " 5 min walk in any direction would have been fine to be picked up.

   almost 3 years ago

1. Susanna Braswell ★★★★★

   By far the best cab company I used during my recent stay in Twickenham. After I discovered them I used them 5 times, and wished I'd discovered them sooner. Very good on info, will let you know the reg of the car coming for you, which can be very useful in a busy situation. Can prebook online. Definitely recommend.

   almost 3 years ago

FAQs