The process of booking over WhatsApp was quick, smooth and easy. We were able to clarify our doubts over number of luggages. Our driver was also very kind and friendly - he even helped to bring our luggage into the hotel and shared tidbits of London along the way. Definitely put us at ease as we came. ◡̈
Very easy to get quote, great price, very good communication before transit date to confirm pick ups via WhatsApp. Only reason for not giving 5* was because on the outbound journey the wrong size baby seat was provided (which I paid £10 extra for) and the driver went wrong way round M25 to Gatwick, this added 40 mins to our journey. Return journey was faultless.
We had a great experience using this taxi company last night. They were really helpful, efficient and easy to book with - and their prices are fair and clear . Our driver arrived quickly at Heathrow and communicated with us and the office who were also very helpful. The driver helped with our luggage and was friendly. He got us back to NW London in very good time. I’d happily use this company again and can very much recommend them based on our positive experience.
Booking was very easy, payment was straightforward, and communication with the main office through WhatsApp was great — replies were quick and helpful whenever I had questions. However, there was some confusion with the pickup location: I had asked to be collected from a specific place with cabs pick-up area, but the driver was sent elsewhere (same area along a very long road). Fortunately, the driver was great and experienced and managed to find me in the end, otherwise I could have been stranded (Thank you Mauricio!). The tracking link I received also didn’t work, which made it a bit harder to coordinate, and the phone number I was given was an automated voice telling me how far the driver was. One thing to note for future customers — your phone number isn’t shared directly with the driver. While I understand privacy considerations, being able to message or share location/photos with the driver (especially during events or if there’s background noise) would make things much smoother. It might be helpful if the company either enabled the option to share the customer number for easier coordination, or at least informed customers in advance. Overall, good service and helpful staff, but the communication process between the office and drivers could be improved.
The driver was punctual, courteous and most importantly extremely friendly. For someone who has taken a long flight into a city that is little unfamiliar, that felt really great. I am appreciative of the service and will definitely recommend.
Fantastic experience from start to finish. Great communication. Driver was one of the best I have ever had. Car exceptionally clean and excellent quality. Excellent value for money . I highly recommend this service. Will definitely use again.
One of the best cab service in UK. I had booked just 24hrs before the flight and i got a very detailed message including the deiver name, car plate number and the contact number of the driver as a message. Also driver was on time and was waiting for me to reach. Loved the professionalism and customer care.
Always a very professional service with friendly, welcoming and helpful drivers with clean cars. I am disabled and also travel around alot with my sister who is also disabled, in our experience this has been the best taxi firm as the drivers are patient and assist with folding down and putting our wheelchairs in the car the also don't rush us when they drop us off. Nor do they spend the whole time on the phone making personal call and treat disabled people like we are an inconvenience like our experiences with a rival firm that rhymes with tuba.
I ordered a large people carrier for 6 people. Because of my mistake (below), the taxi was ordered for the following day. Still, and without a word of complaint, it took them only 35 minutes to have a large taxi available for us at the airport. The driver was nice, and the drive was relaxed and safe. We would definitely recommend. My mistake: As we landed at 23:55, I requested the taxi for 01:00 the next day. Later, when I entered the flight number, it changed the date for the same flight, on the next day (the day I entered).
MiniCabRide - London Airport Taxi Transfer is located at 5, 1000 N Circular Rd., Staples Corner W, London NW2 7JP, UK
You can contact MiniCabRide - London Airport Taxi Transfer at +44 20 7005 0090
You can find directions to MiniCabRide - London Airport Taxi Transfer by following this map link
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