Clocktower Cars Carshalton

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Reviews

1. Oscar B ★★★★★

   Absolute hero’s. We needed to be picked up from home at 4am to get to the airport on time. After uber let us down and other taxi firms had no drivers, I called clocktower carshalton at 2am who organised my driver to come 2 hours later as requested. Not only were they able to sort a last minute booking at silly o’clock in the morning it was also one of the cheapest options. Sahibullah our driver was professional and on time. Thank you clocktower!

   almost 8 months ago
2. Barbara Kirk ★☆☆☆☆

   Very poor service. On 25 June I had ordered a car to collect my husband from a Day centre. I paid £7 online.The driver apparently waited outside having text me when I was elsewhere ( and in a place where I was not allowed my mobile)...My husband does not have a mobile .The driver never rang doorbell at centre but sat in his car and left. Booking was cancelled .40 minutes later , after Day Centre rang Clocktower Cars another car came but my husband had to pay another £7. Since then I have rung 4 times to request £7 refund and told initially it had been refunded ;( I had to insist it hadnt ) then they would refund me, then they couldn't do this and I needed to ring next day for the manager. Then told next day manager was not in and someone would ring back after their lunch ( this was 12.20 and it's now 3.40) I think.you can understand why I can only give 1 star in fact it would be minus 1.

   almost 8 months ago
3. Abigail Binns ★★★★★

   Great airport pickup service despite our flight being 2 hours delayed. Our driver was polite, professional and a reasonable price for short notice. The app is very useful in tracking & contacting your driver. Overall a very positive experience!

   almost 2 years ago

1. Juliet Carr ★★★★★

   Excellent communications via email when I enquired about the booking. Very easy company to deal with. The driver arrived bang on time and we literally stepped out of the airport into the car without having to search for him. We were delivered home by a very kind and considerate driver.

   almost 2 years ago
2. Julia Chong ★★★★★

   My driver was smartly dressed, arrived highly punctually in a clean car and drove smoothly to the airport on a good route with minimal traffic, which was much appreciated. Received confirmation messages of my booking on the day of booking and on the eve of my departure. Also received a text that my driver was on his way on the day itself. Have used Clocktower Cars for airport trips in the past and happy to use again :-)

   almost 2 years ago
3. PMartin Broad ★★★★★

   Excellent service and very reasonable. Friendly and efficient drivers.

   almost 3 years ago

1. Zulma Alfonso ★☆☆☆☆

   I had an urgent appointment (had.to pick up urgent medicine at asda pharmacy and it was touch and go as they close at 8pm) and they NEVER TURNED UP to pick me up. They did not even call me. I had to call them and they said they had no cars in my area at the moment. job 3602117

   almost 3 years ago
2. Justice haq Falasteen ★☆☆☆☆

   If I could give zero stars I would. My sister is currently waiting at the airport with 2 kids and lots of bags! she had requested the taxi arrive for 10:30. It’s now 11:15 and they’ve told her their runing late! She asked for a refund so she could get an Uber and they said they can’t give her a refund. STAY AWAY

   almost 3 years ago
3. Sophie Edwards ★☆☆☆☆

   Driver cancelled a prebooked journey 5 minutes before he was due to arrive, apparently because we had no phone signal and didn't answer a phone call. If you're planning to prebook to ensure safe travel home I wouldnt bother.

   almost 4 years ago

1. Abdullah Taha ★★★★★

   The driver very attentive, neat and well dressed. Easy to ask or book a cab. The driver arrived 5 minutes before and I could follow him by the app just like other apps. Clean and safe.

   almost 4 years ago

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