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1. MA Hye ★☆☆☆☆

   Very poor service. Told them I wanted a minicab, driver reached destination, then as I stepped out door couldn't find them. Called the operator, they said driver had to go home. Next driver would take another 30 mins, so rang another service instead. Do not recommend.

   almost 2 years ago
2. Johanna Armstrong ★☆☆☆☆

   Very disappointing experience and I will not be using this service again, as I cannot trust them. They called 5 minutes before arrival time to say their car has broken down and are trying to find another car to replace it. I booked their service because I had to get the Eurostar and my journey started 20 minutes later after it was supposed to, thus putting me at risk for missing my train. The car that came was a Bolt driver and a journey at that time of day was showing up around £20, but I paid £60 for the booking. This also wasn’t the first time that they had a car break down right before my journey time and their drivers are consistently late.

   almost 2 years ago
3. Day Lay ★☆☆☆☆

   Never ordering from this company again, don’t recommend at all.Rude drivers. One driver asked for money upfront after I’ve been using this cab service for 2 years, even showed him the money in my wallet. If you’re gonna order a cab, just use “Uber” “bolt” or “FREENOW” they are way more efficient and loyal.

   almost 2 years ago

1. Hemisdrunk On Words ★★★★★

   Can't complain. Organising it was easy, I got updates before the taxi arrived and it arrived promptly. Also, took me to my destination with no problems and the driver was polite. Recommended.

   almost 3 years ago
2. R T ★☆☆☆☆

   *READ EVERY AIRPORT REVIEW FOR THIS COMPANY AND STAY AWAY - THEY NO SHOW ALL THE TIME* I booked an airport taxi for 4.30am. No one came. I called them, they said they’d rectify their error, then sent someone out 20minutes later. it was pre dawn so I assumed he could make up the time. The driver then insisted on payment upfront and then took ages to get going. Eventually he left, google maps said I should have been there by 06.05, at 06.20 I was still 15/20 mins from the airport. I saw the driver had gone the wrong way. I explained to the driver my gate closes in 10minutes. He told me we had done the journey now so would not giving me any compensation. I asked what compensation would he have given me if I didn’t take the journey. He said nothing. Cz it was my choice again to cancel. So my situation because of them was lose lose. I missed my flight. I had to pay £75 for an unorganised, rude and insulting service. They should never pre book an airport run. They clearly cannot manage.

   almost 3 years ago
3. Ronke Adekoluejo ★☆☆☆☆

   My car was booked for 4:45am. I had to call the driver to ask where he was. To which he replied the job is not active - but he’ll come. He didn’t arrive to my house until 5am. He hadn’t put Gatwick airport in his satnav. He sat there typing while I insisted we might need to rush now. As I’m trying to catch a flight. He took 2 wrong turns which added 15mins on to the already late pick up. I’m in the back of the cab now trying to communicate with him and he’s ignoring me or just replying no. I’m now due to arrive as the gate closes when I should’ve had time to spare. Amin did apologise but if I miss my flight - I’m the one losing out twice - don’t waste time and money.

   almost 3 years ago

1. Rafal Wojnowski ★☆☆☆☆

   Scam! Waiting for over two years for my refund. I tried to use credit with them, ordered taxi for the airport in the early morning hours and been told it’s definitely coming. Taxi never showed up and I almost missed my flight. AVOID!

   almost 3 years ago

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