Booked last minute (just before boarding departure flight) for transportation to accommodation due to the London Tube strike. Everything went smoothly from the confirmation via phone to pickup at LHR. Recommend this company for reliability!
I would like to add to the numerous great reviews that this company gets. We took a Norwegian cruise on Viking that ended up in Greenwich England. We needed to get from the port to Heathrow Airport. Before we left for the trip, I did my due diligence and found that this company had great reviews for reliability. After making the reservation, I received a receipt for payment along with all of the details of the pickup. Then the day before we were to have our transfer, they contacted us again with details. We arrived at the meeting location about 20 minutes early and shortly thereafter, the driver arrived and picked us up! He said he liked to give himself extra time to get to the meeing point in case of bad traffic. He was very professional and nice. Trip went smoothly. I couldn't have asked for more!!
Excellent service that exceeded my expectations! I was alone, with a lot of suitcases, after a 6-month stay in London, and I needed safe and affordable transport to Heathrow airport. On the day of the journey, there was an accident in my street, which was closed by the police. The driver had to detour and stop on a parallel road, which delayed the journey. But during the process, I had all the advice I needed from the company and the driver over the phone. Even though I had trouble understanding what he was saying (I'm Brazilian, my phone signal was bad and I didn't always understand his accent, which I'm very sorry about), he was very helpful and kind. He came to my building to help me carry my bags to the car. He also drove very safely. I would have liked to have tipped him, but unfortunately, I was short of cash. I thanked him immensely! I definitely recommend the company's service!
I looked them up after paying crazy airport taxi prices and they were nearly half the price and not to mention the great customer service, our driver was very helpful and kind. Should we plan to go back to visit I will definitely be using them. I highly recommend them based off of their customer service, fair pricing and reliability!
I used this company for our trip to Heathrow airport. I had never used them before so was a bit nervous, but there was no need, the service was excellent from start to finish. The driver arrived about 10 minutes early, but did not rush us to be ready. He loaded all the suitcases into the back. We had asked for a car seat for our toddler and the driver brought two for us to choose from. The car was like new, very roomy and clean. The journey was very smooth and pleasant. At Heathrow, again the driver told us there was no rush and was very patient as we got ready to leave. He unloaded all the suitcase for us. Overall an excellent and professional service. Will definitely use again.
Absolutely outstanding service and also customer service from this company. Nothing was ever to much. From the very first communication until the last. Drivers were friendly and efficient. Also fantastic value for money. Would most definitely book again with them. Thanks again to you all for making a trip to Lapland UK stress free and enjoyable.
A seamless journey. Driver was waiting at the airport, lovely car, very clean and a smooth journey home to Norfolk. A nice relaxing way to end a fantastic trip. We would recommend and definitely use again.
Due to a massive delay, we came across this company by chance and were able to book spontaneously. The processing was quick, even at night you could still reach someone by phone. We only had 90 minutes until the other gate closed, but we still reached the other airport safely and on time. The employees on the phone were very understanding and calmed you down. Thanks to you, we are now sitting in Cancun and toasting you with a glass of wine. 1000X Thank you!
Booked a car (8 seater) from London to Worcester. The driver came on time, was very nice and did everything to make us feel comfortable during the drive (even offered to stay with us until we find the place). Really recommend and would use the company again! :)
Express Airport Transport is located at 7 Back Ln, London, Romford RM6 4BP, UK
You can contact Express Airport Transport at +44 20 3327 6600
You can find directions to Express Airport Transport by following this map link
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