We booked the 16 seater minibus at short notice to take guests home from a party. The minibus arrived for requested time and made 2 trips with passengers. The driver was very polite and helpful, taking extra care to ensure he had everyone for the second run. Lovely clean and smart vehicles. Would definitely book again!
I recently had the pleasure of using Essex minibus for our group trip to the Royal Ascot, and I cannot recommend them highly enough! From start to finish, the experience was seamless and enjoyable, making for a truly memorable day at one of the most prestigious horse racing events.
We hired a minibus for a hen do party, Romford Essex Minibuses were absolutely incredible. Our driver was amazing very patient with us whilst we took our pictures, arrived and picked us up on time. Allowed us to play our own music, such a good time. Would definitely use them again.
I arranged a trip to take a group of young people out. Our Driver Abu was friendly and polite. His time keeping was excellent and kept us informed where to meet for pick up. Ali is very helpful and always comes back with reasonable quotes.
I booked two minibuses form theme to take our friend's group to London sight-seeing and were given fantastic drivers. The service provided was excellent at a very affordable price
I used this company for the first time for a youth club outing, and booking it was simple. Despite the bus's basic design, it was relatively reasonably priced. The driver was pleasant and quite helpful. For our return trip, minibus hires were also prepared and waiting for us. I used them again on a second trip, and both drivers were once more kind and helpful..
The driver arrived late and was very aggressive and rude towards us, the women we were with did not feel safe as the driver was blatantly checking them out and being a creep. He drove really fast and dangerously with us in the minibus, swearing at other drivers and cutting cars up. When I called the office to complain, they were no better and were also very rude and aggressive on the phone, not helpful at all and pretty much said they don't believe us. I do not recommend anyone to use this company. They charge extortion prices for a rubbish service. THEY ARE TERRIBLE
Absolutely shocking service. Was told on pick up from airport that I had to pay another £70 as our flight was delayed and driver had been waiting an hour for us. I gave our return flight number to driver the day he dropped us off so if a professional company surely they would check the times. Our flight was actually on time. Will never use this company again. Minibus was disgusting inside writing scratched in paint work. Empty bottles of water on floor and when he opened the back doors to put our cases in empty laughing gas canisters fell out. After discussing with driver the extra £70 he told me to ring the office which I did only to be spoken to in a very rude and unprofessional way. I explained that we were on time but he still said we then needed to pay £70 to which I said I didn't have any money. Then he reduced it to £30. I explained again that I had no cash only dollars so he then said ok $50. I refused to pay this again and passed phone over to the driver and said that they can refund half the money & we'll find our own way home which after a 9 hour flight with two young children 9 cases & 2 buggies is not the best situation. Driver then agreed to take is home if we paid the £14.95 parking charge which we did still didn't agree but by this time just wanted to get home. Will never use this company or recommend to anyone!
Romford Essex Minibuses is located at 26 South St, Romford RM1 1NJ, UK
You can contact Romford Essex Minibuses at +44 1708 302010
You can find directions to Romford Essex Minibuses by following this map link
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