Excess International Movers Ltd London

Reviews

1. Christopher Kyvetos ★★★★☆

   I've used Excess 3 times within the UK for large moves, domestic and commercial. On all 3 occasions they were very reliable, and efficient, the movers have a willing attitude and 'get it done' approach. In terms of output for price Excess are the best I've used. I have used other services in this price range and had terrible experiences, I only use Excess now, domestic & commercial as I know what I'm going to get.

   1 year ago
2. R Raval ★★★★★

   I recently got my household goods to move to Dubai with Excess International Movers. They delivered all the items in perfect condition from door to door. I dealt with Mr Metua Carson who dealt with each of my query professional and promptly. He organised the pick-up from my home at an agreed day and time. The goods were delivered within the shipping duration without any delays. My experience had be very good.

   almost 4 years ago
3. Grant Picknell ★☆☆☆☆

   Avoid this company at all costs. I don't know where to start with how bad this went with my shipment from Canada to UK.The collection team refused to come across a bridge to my property leaving us to ferry the items in our own car to them. Shipment took weeks longer than they highlighted and obviously externalised the blame. Despite giving explicit restricted access instructions they sent the wrong vehicle leaving me once again ferrying my own goods to the house. The team didn't even help me in, leaving me trying to get a 150lbs pizza oven out of my car on my own with a damaged shoulder. To top it all off they had damaged so many items and Metua refused any blame despite picture evidence from both end - disgusting!

   almost 4 years ago

1. James Partington ★★☆☆☆

   Positives - clear and prompt communication / very fast delivery from Canada to the UK Negatives - In focusing on speed it seems they sacrificed care. I had 2 pictures in frames which were very well packaged. Not only did both shatter in transit but the package was thrown around so much that the shattered glass scratched the image underneath beyond repair. Afterwards I was informed no compensation was possible.

   almost 5 years ago
2. Ruth Paulin ★★★★★

   A fantastic service for shipping my son's personal belongings from Toronto to the UK. Shirley was excellent, proactively advising me how to keep the costs as low as possible, advising me about Transfer of Residency exemptions and ringing me if she had any queries. The quote was competitive compared with others and after pick up from Toronto the shipment was in the UK and ready for delivery within 48 hours. Would highly recommend

   more 6 years ago
3. Ben and Sarah Kirkpatrick ★★★☆☆

   I can’t fault the UK side of the service. However, if you are moving from the UK to the US, beware. Their US contractor, Schumacher Cargo Logistics, is quite possibly the worst and most frustrating company I have ever had the misfortune of dealing with. They will not contact me with any updates, and are unnecessarily delaying the arrival of our household goods. Customs was cleared two weeks ago and we still haven’t got a delivery date. Absolutely no urgency from either side in dealing with this, in spite of the fact that I told them our move in date was over a week ago. We are still stuck eating cereal with plastic cutlery since I refuse to go out and buy new pots and pans and silverware because of an American contractor’s poor service and incompetence!

   more 8 years ago

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