Fastrax Cargo Ltd

Reviews

1. Josephine NwaAmaka Bardi ★☆☆☆☆

   They collected two jumbo Ghana must go from me since last November and I am still waiting to know when to collect the bags. I have now reported them to the Metropolitan and Nigeria police. They have both advised that they will take action if Tonye and Charles fail to deliver the bags as promised. I suggest that we form a WhatsApp group so that we can chase this case as a group through the appropriate authorities at home and in the UK.

   almost 4 years ago
2. Malcolm Atuona ★☆☆☆☆

   This company is not even worth a 1 star rating. Fast track Cargo have stolen £10k worth of my equipment which they were meant to deliver to Asaba at the the cost of £2k on the 18/12/2020. 8 months later I have not seen my goods or my refund. The caused unknown levels loss of income, loss is credibility and reputation to my business. Please do not business with them and find them before I do.

   almost 4 years ago
3. Samis Northampton ★☆☆☆☆

   I have not seen a company that is as bad as this company. communication with client is zero, service delivery is next to nothing. customer service is appalling, besides whatever they tell u in nothing but lies. I will never recommend them to anyone or ever use there service again. my advice to anyone is to run far away from them ( if u want peace of mind)

   almost 4 years ago

1. Eniola FILANI ★☆☆☆☆

   The single star I added was just a formal means of posting my review. This so call Fastrax is a dubious company and the reasons why people still fear doing business with a Nigerian owned company. It is either they are not well trained/ oriented in the cargo business just dabble into it or they are trying to play on peoples intelligence by defrauding their client. I cargo some items to Nigeria worth thousands of pounds and Millions of Naira. The goods was never delivered and they never get back to me with anything positive. They give false hope of estimated delivery date They have tested my patience and its worn out, I will legally take them up and they will regret doing business with me.

   almost 5 years ago
2. wale cole ★☆☆☆☆

   I don't know how they got 5 star rating but I will share my honest review with you. It's been over 2 weeks my brother in Lagos drop some parcel to there office,he was told the goods will leave on Tuesday or maximum Friday as they always ship to UK on both days I rang them a week ago to inquire about it and was told they got the goods and they have already dispatched it, hopefully should be with me on Thursday or Friday. It's been over 2 week now, still chasing them for my goodsò.They hardly pick there calls which is quite annoying, and they have ZERO CUSTOMER SERVICE as claimed by some people.

   more 6 years ago
3. Abimbola Abiola (Abi) ★★★★★

   I have been shipping with Fastrax cargo since 2013 and have no regrets till date. Their services have been impeccable. My goods are delivered in good condition and on time, right to my door steps. The cost of shipping is always the most affordable compared to others which does great for my Business. I would give Fastrax 12 Stars for good service and consistency !!! Very reliable company

   more 8 years ago

1. B.O. Effiong ★★★★★

   I have used the services of Fastrax Cargo a few times and would consider this a thorough review of their professional services and conduct They offer good value for money and so far all goods have been promptly delivered with the exception of the Christmas period shipping which took longer than expected and was nearly lost in transit. However, following a few back and forth communication it was traced and expedited to delivery location. That said, here are a few things that they could do better 1. Communicate expected delays to customers 2. Provide a better response to customer emails and phone calls. In all, I would recommend this company and its services.

   more 10 years ago

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