AtoZ Couriers Croydon

Reviews

1. Pablo Rodriguez ★★☆☆☆

   Got the notification as the parcel will be delivered between 10:50 to 12:50. At 14:42 got the message that the delivery was attempted at 13:30 but obviously was no attempt. I understand that sometimes the system fails but I organized some time working from home to get this sorted and now I have to wait for another week when I ordered and paid for the next day delivery. In all fairness, I contacted the customer service phone and they dealt with the problem very quickly rearranging the delivery in a week time. I hope that this could be corrected for future.

   almost 3 years ago
2. ssg ★★★★★

   Another good courier service. Missed my delivery but was able to get it redelivered.

   almost 3 years ago
3. Carolyn Jones ★☆☆☆☆

   Got a text saying our delivery would be between 8:55 and 10:55, waited in, at 3pm contacted them by web form, no response. 5pm called them and they said problem on drivers route so he couldn’t make it today, I asked why no notification they said the system wasn’t updated. I asked when it would be here and they said sometime tomorrow couldn’t tell me when. Not apologetic at all.

   almost 3 years ago

1. Luke Springthorpe ★☆☆☆☆

   Delivered my parcel to completely the wrong address. Tried to get a hold of them & office shuts at 6 so uncontactable.

   almost 3 years ago
2. Tracy H64 ★★★★★

   Excellent Customer Service. Missed my delivery at home so phoned the depot. Spoke to Neil. Answered the telephone immediately. So refreshing for a courier company. Most leave ou waiting. Neil so polite and helpful. Gave me options to collect the next day or have redelivered. Chose to collect on Saturday. Easy to find, able to park. Had my parcel within 4 minutes. Great service.

   almost 3 years ago
3. Catalina Ciornei ★☆☆☆☆

   It is the most horrible delivery company. I waited a week for the order, I took the day off to receive the order. The person who was supposed to bring my order did not ring the doorbell or knock on the door. When I called the number of the company based in Croydon, a lady answered and gave me the wrong post code. Shame on this company.You don't know how to respect your customers.

   almost 3 years ago

1. Rodney Remo ★☆☆☆☆

   Worked from home as item was meant to be an overnight delivery. Called in the morning, said they cant give an estimated time but definitely within the day. Waited whole day and nothing. Avoid this courier if you can

   almost 3 years ago
2. Am ★★★★★

   Kept missing a delivery due to my proximity to the office. Went to collect the item and was seen to swiftly, whilst waiting, another staff member came to enquire if I had been dealt with. Due to my error it was redelivered and I missed it. They took my number, called on the day and sent the driver back out after his round to deliver the item. These guys are A1. I'd have no hesitation in using them in the future. Thank you

   almost 5 years ago

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