After any months of our boiler not functioning properly, we contacted The Boiler Repair Man who after an initial visit, returned and carried out a significant and successful rewiring. Our boiler is now working well. Both engineers were thorough and courteous, and we would recommend them. We are so grateful for their help.
Overpriced and Disappointing Experience We contacted The Boiler Repair Man about a boiler leak (non-emergency). It took them two days to send an engineer. When he arrived, he was in our home for less than five minutes — he removed the boiler case, immediately found the leak, took a photo (to send to head office), then left. Three weeks passed with no follow-up, and the leak continued. I eventually left a review, after which head office finally got in touch — quoting £200 to carry out the repair. To our surprise, we were also told we owed a £120 diagnosis fee for the engineer’s five-minute visit — despite no repair, no report, and minimal time spent. For context, the typical rate for boiler diagnostics in Glasgow is £60–£90. We’ve since decided to install a new central heating system and boiler — but we certainly won’t be using this company again. For a basic diagnosis that took minutes, being charged £120 feels unjustified. There are definitely more reasonably priced and responsive companies out there.
Absolutely excellent! Wish I had left my energy provider's boiler cover and just paid for the boiler service with this company many moons ago. The issues that my energy provider's boiler cover could never identify and repair were identified and quickly resolved in a matter of minutes by the engineer. I was also really pleased with the professional and attentive customer service throughout (via email, whatsapp and in person). Cherry on the cake is the incredibly reasonable prices for such a high level of service. Thank you- I will be recommending you to everyone I know!
Came out multiple times to help resolve an issue at a great price. Decided we needed a new boiler but I had difficulty scheduling due to other commitments. Were very accommodating to this, boiler has just been installed and was done quickly and to a high standard. Highly recommend! Boiler price beat out competitors at over half the price quoted by other places :)
Would have no issues recommending this company. Booked a yearly boiler service with no stress or issues at all. The two engineers arrived promptly, were friendly and took their time doing the service, leaving no mess behind. Great service all round.
Definitely recommend these guys, from the initial quote right through to the install, the team were professional and approachable. I recently got a new Glow-worm combi boiler installed, including the removal of old boiler and tank and replacement of three radiators and a towel rail. I can't fault them at any stage. Any questions I had were answered and my new heating system and it's smart thermostat was explained to me aswell. will definitely use them again for my boiler servicing.
Really impressed with the boiler man and the service they provide. I was able to book at appointment within a few days of calling up for a non-urgent job. One of their engineers popped out to service my boiler and was very friendly and professional throughout, and also offered to bleed my radiators while he was re-pressurising the boiler. After he had finished the job, he came back to my flat to let me know that he had spotted some corrosion on my external flu on his way to his van. He then investigated this further to confirm it wasn’t a cause for concern before heading to his next job. Very good service for a very reasonable price, would highly recommend.
This company is not interested in maintenance. Their main interest is to see if you are a customer for a new system installation. Two weeks after annual maintenance; our boiler stopped working from what turned out to be a faulty fan. Despite the coming cold week ahead they would not even come to look at what was wrong with the old unit unless we promised to have them install a new boiler (insisted nothing can be done). We had a technician fix the fan that night and we replaced the boiler within a few days (by another company). (Added following owner's response: The Boiler repairman did not identify fan as a fault; this was another technician; he only identified heat exchanger. The fan was in urgent need of replacement and we lost two weeks which created this scheduling problem with the roofer)
Second year I have booked the Boiler Repair Man to service my boiler and for 4 of my neighbours. Thomas was timely, polite, patient, professional and very helpful. Can't fault this company and would definitely recommend 5*
I used this company to service my boiler. I was very impressed with the service they provided. I arranged the service over the phone and I picked a day which suited me. The representative arrived on time, was very efficient and actually repaired a small leak that I had which was caused by a loose nut. After the man left I received the invoice via email with all the details I needed to pay using online banking. Overall I am really pleased with the full service and will definitely be using this company in the future. Highly recommend!
The Boiler Repair Man is located at 26, Dalsetter Business Centre, 42 Dalsetter Ave, Glasgow G15 8TE, UK
You can contact The Boiler Repair Man at +44 141 370 5595
You can find directions to The Boiler Repair Man by following this map link