Cabrexa London

Reviews

1. E Handforth ★★★☆☆

   I'm still waiting for 4 Xmas 2022 cushion covers to arrive, or refund. I knew Xmas was a busy time and they might be late but come on its now August 2023!!! The last e --mail from them stated 'order awaiting dispatch' then nothing.....and no reply to my numerous e mails.I was happy with a previous order for chair covers a few years before (even though they arrived very late)so I was willing to order again.....but no more. A shame as the chair covers I got then were good....what a big let down is their 'so called' customer service for what are otherwise fairly good products....if you're lucky enough to have them arrive at all

   almost 2 years ago
2. Glenis Reynolds ★☆☆☆☆

   X56177 placed an order last year for Christmas seating covers and still waiting. Amazing money is taken for these but NO supply of order. I've had orders in the past and no problem. So wher is my order

   almost 3 years ago
3. Jenny Impey ★☆☆☆☆

   SCAM! I’ve ordered 3 dining chair covers to assess quality & workmanship, this is prior to ordering a larger amount. The purchase confirmed notice said that I would receive delivery & receipt via email. That was 2 weeks ago and I’ve heard nor received anything, no emails, no product. All my correspondence goes unanswered, telephone calls go to a messaging service. I have reported them to Trading standards Awful awful service, don’t use them!

   almost 3 years ago

1. Kevin Barnes ★★★★★

   Ordered the seat covers on the 26/07/22. Received an email on the 06/08/22 informing my ordered had been dispatched with YunExpress tracking number, down loaded the app AfterShip that YunExpress use. All useful information on the app including a Royal Mail tracking number for when the package arrives in the UK. The app supplies updates as the parcel travels from China to the UK. My seat covers arrived today, I am very pleased with them and they fit my chairs well. Overall experience was excellent.

   almost 3 years ago
2. Charlie ★☆☆☆☆

   Extremely poor service!! First of the all, I purchased sofa covers which take 4 weeks to arrive. Then, on the day they arrived, I immediately instigated a return via Facebook messenger. They bizarrely asked for photos of the product and measurements of my sofa. Still no return form was given or any instructions on how to return the products as no returns form is included. When asked for this again the same day, they said that it can take 3-4 days. Since then we have heard nothing whatsoever. Countless phone calls, emails and messages have been completely ignored and the Facebook messenger has gone dead as well!! ABSOLUTE SCAMMERS. PLEASE TAKE THIS ADVISE ALONG WITH EVERY OTHER REVIEWER - AVOID THIS COMPANY AT ALL COSTS! Issue my refund within 7 working days or expect to be contacted by trading standards.

   almost 4 years ago
3. Steph Wilman ★★★☆☆

   They took a long time to come, initially the website was taken down and I thought I’d been scammed. They turned up today! One has a mark on them however I’m hopeful it’ll come out in the wash. I’m really happy with the other 5.

   almost 4 years ago

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