We invested in a piece of furniture from the brand. After two years, our cabinet, which was originally black and white had turned yellowish. It is not even in direct sunlight in our living room. We reached out to the brand to understand what could be done. They offered the possibility to change the cabinet doors, but they had not option for the rest of it which turned yellowish too. So we would have ended up with new doors but the rest of it in another color. Of course the process to send back the doors was an extremely time consuming thing to do on top of that. They also argued that because we purchased it through a third party (equivalent of Harrodβs in Paris) they could not do anything. Which is really unfair as it is their quality issue. Anyways clearly the quality of the furniture is not to the level it should with the price we pay for. Lets not even get into the customer service which is really poor. Pass your way and invest in something that will last rather then just for the design. Pictures on how it looks now vs how it should be, you can see how the top of the cabinet is vs the colors of the doors and the side of it.
Contacts & Location
π Address: 65 Alfred Road, London W2 5EU, United Kingdom
π Phone: +44 20 3214 3150
π Website: bethangray.com
Photos
Reviews
-
Laura Smadja Buchard β ββββ
-
β’Gustafat Attackβ’ (GustafatVids) β β β β β
good
-
48du114h M0 β β β ββ
i have 2p in my bank can i have the black desk thing madam
-
Susie Higgins β β β β β
I invested in Bethan Gray's Brogue leather coffee table a number of years ago and admire it in my living room every day. Beautiful piece and top class workmanship.
-
David Jones β ββββ
good quality with great design but is well overprice
New Review
FAQs
What is the address of Bethan Gray Design?
Bethan Gray Design is located at 65 Alfred Road, London W2 5EU, United Kingdom
What is the phone number of Bethan Gray Design?
You can contact Bethan Gray Design at +44 20 3214 3150
How can I get to Bethan Gray Design?
You can find directions to Bethan Gray Design by following this map link