SKANDIUM

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Reviews

1. Jan Sodderland ★☆☆☆☆

   Extremely frustrating. Ordered (and paid for) a mirror in November 2022. Chasing emails remained unanswered. When I did speak to them on the phone (twice) they gave me a new delivery date each time.... as of today item not received /refunded / and delivery promises not kept. Do not buy anything from these guys!

   almost 2 years ago
2. sian ★☆☆☆☆

   I ordered from Skandium, after chasing the whereabouts of my order they advised they didn’t have the product in stock, but assured me it would be in stock in a couple of weeks. 4 weeks later I chased, still no stock. I then had to chase for my refund and chase again for the delivery charge to be refunded (what cost is there to deliver nothing?) I’m not sure how you can take money for goods that you don’t even have. Very disappointing. I like your stock, but have no faith that I’d receive anything I order.

   almost 3 years ago
3. Quentin Resse ★☆☆☆☆

   Echoing the other recent reviews... Ordered a picture frame. Supposed to be available but isn't. Ended up cancelling part of the order - meaning the shipping cost were more expensive than the updated order... I wouldn't have said anything but it is the second time I am facing such issues with Skandium ... First time it took them 3 months to deliver the object. Anyway, I learned my lesson, and will not order with them again.

   almost 3 years ago

1. Peter Baird ★☆☆☆☆

   Unbelievably poor service. Did not hear anything for weeks then was told to expect delivery 2 weeks ago but it has not come. They have stopped replying to emails and the phone goes unanswered. I'm guessing they're going or have gone bust, or I've been scammed. Really disappointing as they have been good in the past. If no response in a week will have to try for a refund through my credit card company. How do they expect to stay in business with service like this?

   almost 3 years ago
2. Kati Hedges ★☆☆☆☆

   Wish I’d read the reviews before I ordered - placed an order on an item 10 days ago and was told 1-2 days for dispatch. Had no communication to let me know where my order is or when it may arrive. Have contacted customer services and had no response.

   almost 3 years ago

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