The Private Clinic Bristol

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Reviews

1. Hannimal I ★☆☆☆☆

   I had an initial assessment to treat my varicose veins here around a year ago. I had self-diagnosed the veins as being quite minor, so I did not think I would need laser ablation as opposed to the much cheaper sclerotherapy (foam). I am a medical scientist by training but not clinically qualified, so while I was disappointed when I had my assessment and was told that my veins were not minor but could instead only be treated with EVLA (laser ablation), I accepted this as the expert opinion. I only thought I had varicose veins on one leg but I was told at the consultation that I had them on both. This was surprising because what were identified as varicose veins are veins I have had visible since childhood. The difference in cost between having two vs one legs treated is considerable, and EVLA is also much more expensive and invasive and takes longer to recover than foam treatment from as it is a larger procedure. For this, reason I decided to think about it for a while before booking. Some months later I spoke with a radiologist who put me in touch with a world-leading clinical scientist and interventional radiologist who works in varicose veins. This was not in the UK. He saw me for less than an hour, during which time he assessed and treated my veins. The radiologist was shocked and, I quote, "disgusted" that I had been offered EVLA, and he had concerns that I only had varicose veins on my right leg so he could not think what they would have done to my left leg where I have healthy veins close to skin surface - but these are not varicose. I understood that treating with EVLA could have been dangerous. He compared what I had been offered to offering gastric by-pass to someone with a BMI of 25. The radiologist considered my varicose veins minor and thought I was an ideal candidate for foam treatment. He did not think I would have had any additional benefit from ablation, and confirmed this by ultrasound. I have since made full recovery and the veins have resolved. To be clear - this was not a radiologist at this clinic and the radiologist was unimpressed by what The Private Clinic had offered me. He said if it had been in the country I was treated at, he would have personally rung the radiologist at the clinic to discuss this. It worries me what could have happened had I had my treatment here. I would have been exposed to unnecessary risk and personal financial cost, and they may have ablated a healthy vein. Do your research and ask for other opinions. Be very careful with this clinic. Edit: the clinic never replied to me with an apology or an explanation. That speaks volumes to me.

   almost 3 years ago
2. Rhiann Payne ★★★★★

   Had Juvederm in my lips by the lovely Lesley Dean. This my first time so was nervous but she put me so at ease with information and her caring nature. She was so patient with me. She talked to me about my expectations prior to treatment and made the shape suit my face shape and taking into consideration factors like my overbite etc. She consulted with me throughout treatment about the look I wanted and my personal preference. I have to say, the results were EVEN better than I had hoped for. Thank you SO much, Lesley. I will be back for my top up! Reception staff were also very friendly and welcoming.

   more 6 years ago
3. hayley Hardy ★★★★★

   I can not put into words how amazing the whole team is here in Bristol. I had my first consultation with Chantelle who took me through the procedure details and what I could expect to pay. This was followed up by an appointment with my surgeon Mr Ahmed who gave me a physical examination and then gave me ALL options available to achieve what I wanted. I cant stress enough how many surgeons will only tell you what they want to do and dont give you a full picture. Here it isn't sugar coated, no false promises or ideas of results you just can not achieve! Mr Ahmed gave me diagrams, options and a realistic outcome if I decided to go through with the operation. You are then given everything to take away and given time to think through everything before making any financial deposit/commitment. No hard sale, no pushing you into anything intact the reverse they want you fully committed with no pressure. Fantastic approach!!!! I wanted to go ahead and then I had a choice of dates they could carry out my surgery. Once booked in I had to have bloods taken and as a needle phobic I knew this wouldn't be pretty so I have to offer the biggest thank you to the nurses that did this for me - amazing just absolutely fantastic, patient, kind and gentle really good at keeping me calm and not feel like a freak when I got panicked. Because of my phobia it was arranged to have my operation with extra nursing staff to care for me at no extra cost. The operation was amazing - the staff were able to put me at ease and made me feel like I had gone in for more of a treatment than a major operation. Aftercare was second to none and I had two nurses with me all night long. Could not fault any of it, my pain levels were managed so well and the food in hospital was divine! Aftercare has been out of this world, I had a fall after my operation and caused an internal bleed which A&E offered to drain however my surgeon wanted to ensure I was looked after so it was arranged to go back in and see The Private clinic for a further procedure again at no extra charge. I had my surgeon, anithetist, two theatre nurses and an aftercare nurse all to myself all morning at no charge fixing something I had done to myself! FOC I dont know anywhere else that would do that?? Having stitches out, ordering free binders, bras, garments has been no problem, calling up to ask questions they have been so helpful. The nurses each called me to check on me. I have to say a massive thank you to Katie, Brenda and Selina who have just made the whole experience so wonderful! I can promise you wont get care like this anywhere else! *Procedure - fleur de lis tummy tuck and a full blood lift/reduction! It looks bloody amazing!!!!!!!! Operation date: 15/4/19

   more 6 years ago

1. hayley Whitmarsh ★★★★★

   I can not put into words how amazing the whole team is here in Bristol. I had my first consultation with Chantelle who took me through the procedure details and what I could expect to pay. This was followed up by an appointment with my surgeon Mr Ahmed who gave me a physical examination and then gave me ALL options available to achieve what I wanted. I cant stress enough how many surgeons will only tell you what they want to do and dont give you a full picture. Here it isn't sugar coated, no false promises or ideas of results you just can not achieve! Mr Ahmed gave me diagrams, options and a realistic outcome if I decided to go through with the operation. You are then given everything to take away and given time to think through everything before making any financial deposit/commitment. No hard sale, no pushing you into anything intact the reverse they want you fully committed with no pressure. Fantastic approach!!!! I wanted to go ahead and then I had a choice of dates they could carry out my surgery. Once booked in I had to have bloods taken and as a needle phobic I knew this wouldn't be pretty so I have to offer the biggest thank you to the nurses that did this for me - amazing just absolutely fantastic, patient, kind and gentle really good at keeping me calm and not feel like a freak when I got panicked. Because of my phobia it was arranged to have my operation with extra nursing staff to care for me at no extra cost. The operation was amazing - the staff were able to put me at ease and made me feel like I had gone in for more of a treatment than a major operation. Aftercare was second to none and I had two nurses with me all night long. Could not fault any of it, my pain levels were managed so well and the food in hospital was divine! Aftercare has been out of this world, I had a fall after my operation and caused an internal bleed which A&E offered to drain however my surgeon wanted to ensure I was looked after so it was arranged to go back in and see The Private clinic for a further procedure again at no extra charge. I had my surgeon, anithetist, two theatre nurses and an aftercare nurse all to myself all morning at no charge fixing something I had done to myself! FOC I dont know anywhere else that would do that?? Having stitches out, ordering free binders, bras, garments has been no problem, calling up to ask questions they have been so helpful. The nurses each called me to check on me. I have to say a massive thank you to Katie, Brenda and Selina who have just made the whole experience so wonderful! I can promise you wont get care like this anywhere else! *Procedure - fleur de lis tummy tuck and a full blood lift/reduction! It looks bloody amazing!!!!!!!! Operation date: 15/4/19

   more 6 years ago
2. Jacqueline Lightman ★★★★★

   Very impressed with my experience of The Private Clinic, compared to other clinics I have visited. The Surgeon, Dr Mouzakis was most helpful in explaining the principles of having a FUE hair transplant. Very informative and honest. The reception team were very accommodating and I felt welcome, Chantelle explained the pricing and aftercare extremely well. And was in no way 'pushy' unlike other Sales people I have dealt with, I felt assured she had my best interests at heart and have since ahd many discussions with Chantelle in regard to booking my surgery.

   more 7 years ago
3. Monica Wright ★☆☆☆☆

   I completely agree with the review below. Absolute time waster. I arranged my work schedule around the first appointment. Popped up to the clinic on time. 1 min in the consultation telling me that the nurse cannot do the procedure and I had to book for another specialist. 15 March agreed provisionally. So arranged my work schedule around and phoned back to confirm the appointment. Receptionist (very unsupportive and interrupted a few time while I was talking) told me the appointment was gone. Don't understand how patients can entrust themselves to the clinic. So glad that I didn't have procedure with them.

   more 7 years ago

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