Andrews Bath Bear Flat

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Reviews

1. Levi Morgans ★★★★★

   We had a fantastic experience selling our flat with Andrews, and I can’t recommend the team highly enough. Every step of the process was handled with professionalism, clear communication, and genuine care. Emily, who valued the property, set everything off on the right foot with honest guidance and a well thought-out strategy that was backed by evidence. Emma was brilliant in finding the right buyer proactive, friendly, and always keeping us updated. Once the sale was agreed, Jake took over and was exceptional at progressing everything smoothly. He kept us informed at every stage, chased what needed chasing, and made sure no detail slipped through. And Keith, the branch manager, played a crucial role in keeping the whole process on track, offering support and oversight exactly when it was needed. Selling a home can be stressful, but this team made it feel straightforward and well-managed from start to finish. We’re truly grateful for all their hard work and would absolutely recommend them to anyone looking to sell their property.

   almost 2 months ago
2. Emma Sewart ★★★★★

   We have had an excellent experience letting our house out through Andrews. Monica has always been very prompt to reply to emails, provided extensive information and patiently answered hundreds of our questions. When issues have arisen she has been super helpful in getting things sorted quickly for us. We feel the rental is being well looked after!

   almost 3 months ago
3. Jenny Gilbert ★★★★★

   The team at Andrews, Bear Flat, have been amazing. From the initial contact and valuation from Catherine, who showed such sensitivity, understanding and pragmatism in selling what had been a lifetime family home, through to Emma, who's fantastic communication and organisation skills took us through the viewings and sales process to completion. Between them (and the whole team as backup), the process ran remarkably smoothly and quickly came to a successful conclusion. It has been a pleasure doing business with Andrews. Thank you all.

   almost 3 months ago

1. Timothy Bray ★★★★★

   We found all the staff at Andrews, Bear Flat welcoming and knowledgeable. Sophia who ultimately handled our sale is a consummate professional, a good listener, and empathetic to her clients' needs. Her gentle manner is combined with steely determination and she will go that extra mile to get the job done. If you want to sell your house you can rely on Sophia to get the best deal for you.

   almost 3 months ago
2. Rama Razeghi ★★★★★

   Catherine and the team at Andrews Bear Flat have been absolutely fantastic to work with. From the outset, they’ve been incredibly pragmatic, honest, and proactive, a refreshing change from the usual estate agent experience! They took the time to understand our situation and goals, and worked diligently to explore off-market opportunities without ever being pushy. Communication was always clear and professional, and their approach throughout has been thoughtful and genuinely collaborative. Although we’ve decided not to move forward with a sale for now, we’ll certainly be staying in touch with Catherine for future opportunities. Highly recommended — a great team doing things the right way.

   almost 3 months ago
3. Ralu A ★★★★★

   Hamza from Andrews Beat Flat deserves all the praise in the world. He went above and beyond and saved my flat purchase from falling through due to a difficult conveyancing firm. Very professional and prompt from start to finish. Will 100% recommend and will definitely use them again.

   almost 3 years ago

1. Phillip Tanner ★★★★★

   Excellent support and follow up during our purchase. Nothing was too much trouble and particular thanks to Hamza for his help and politeness during viewings and going out of his way to sort the keys out.

   almost 3 years ago
2. Fiona Cassidy ★★★★★

   We’ve been on a very long journey with Andrews which started in March 2020 and we finally have a solid offer on our house. Trying to move first during Covid and then in the latest economic turmoil has been really challenging. During all that time the team at Andrews have been brilliant to deal with. The service is personal, friendly, knowledgeable and sensible. In the end we sold our house for less than we had originally hoped for but given the current market we are confident that Andrews helped us to make a sound decision. We want to thank all the lovely staff at the Bear Flat branch. Especially Hamza who did most of our many viewings. He was personable, positive and enthusiastic and we felt really confident in his ability to show our home in its best light.

   almost 3 years ago
3. Tom Norton ★★★★★

   My family and I had no previous experience in renting out a property. James Fox of Andrews provided a very professional and personal service, supporting us through every stage of the process. James was always available to answer any questions and kept us updated at every stage. James put us at complete ease during what could have been a very stressful period, thank you so much for all of your help! We have full confidence in Andrews managing the rental of our property for years to come.

   almost 3 years ago

1. Joe ★☆☆☆☆

   The absolute worst agency I have ever used. Constant unprofessionalism, lack of knowledge and moral disregard demonstrated throughout the tenancy. I was charged £350 in fees to sign the contract, but they could not justify at all why - luckily these have now been abolished by the governement for future tenants. They tried to refund me the previous tenant's deposit at the start of the tenancy; then did the same when I moved out (wouldn't release our deposit until the new tenant had provided their account details, despite it having nothing to do with them!). This shows a complete ignorance for who their clients are at any one time. They also outright lied and told me I would be responsible for continuing rental payments after the fixed-term contract had ended if I did not sign the surrender agreement. This was despite the fact that the very document they pestered me to sign iterated that I must only sign once my deposit had been released and the checkout inspection had been made; neither of which had been done. Please avoid letting with this company. I wholeheartedly urge you to consider anywhere else in Bath.

   more 6 years ago

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