Manager and staff went above and beyond to help my dad when GP had done a prescription wrong. They sorted a new prescription for him within the hour whilst he waited in the pharmacy.
Came into store. Got served with a smile, she got my meds and make sure it was all there before i left as last time some where missing, even thou she was a new member of staff, she helped me in what she knows, she even was helping another customer out and keeping them company as her children didnt like waiting but she helped them bu talking to them. What a great memeber of your team. Thanks M
My mum came in to the store and was very please with the services she got she was impressed with how clean the store was. And how the staff made her visit welcoming.
This pharmacy is absolutely useless. My 80 year old mother receives a text message when her medication is "ready for collection." Without fail, and I mean EVERY SINGLE TIME, when she goes to collect it they tell her it's not ready and/or some medication is unavailable. The last instance, she received a text saying her medication was ready. Being wise to their incompetence, she waited 7 days before going to collect it. When she arrived she was told it wasn't ready and was made to stand for over an hour while waiting. My father needed an urgent antibiotic. So much so, that the doctor stopped off at our house on her way to work because my dad wasn't answering his phone. She said the medication was on the system and I needed to fetch it right then for his health. I was still waiting 5 hours later!! Bear in mind that I was the 2nd person entering the pharmacy after it opened!! How long does it take to dispense one course of antibiotics? Completely unprofessional and unaccountable to no one. I only gave it one star because zero stars was not an option. On the upside, there is usually some great banter in the long queue of disgruntled people...
2 weeks to get a prescription, 3 visits before I finally got it, prescription lost on the second visit, 13 phone calls unanswered and possibly the slowest work rate I’ve ever seen. The one good thing was the shop had air conditioning on the hottest day ever. Turns out it’s very easy to move to another pharmacy which we have now done. Life it too short to stand in Loyds pharmacy st chads, you literally could die in there waiting
Ordered medication via NHS app over a week ago. Queued for 30 minutes only to be told it wasn’t ready and i needed to come back again in 30 minutes. Came back and queued again for another 30 minutes but this time got the pills. When i left there were 13 people in the queue. Clearly this is a very busy pharmacy that is understaffed. Each time i visit there is a massive queue. I felt sorry for the poor lady at the till who remained professional and polite despite clearly spending all day listening to complaining customers. I have now moved to Westfield pharmacy.
Very poorly organised. Three of us from the same household booked flu vaccines a month in advance. We received booking confirmation emails and filled out pre-appointment questionnaires. We queued for an hour in front of the pharmacy on the day of the appointments, only to be told that they have run out of vaccines. Not only that, but the practitioner was not even in on the day. What is the point in the booking system then!?
LloydsPharmacy is located at St Chad'S Surgery, Gullock Tyning, Midsomer Norton, Radstock BA3 2UH, UK
You can contact LloydsPharmacy at +44 1761 412249
You can find directions to LloydsPharmacy by following this map link
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