Medication always available for pickup shortly after approval. My doctor changed one of my medications and pharmacist called twice to check if I was having any adverse side effects.
It has been twice that I've tried ringing the pharmacy and noone answers. This morning I needed to get in touch with them to have my medication delivered and noone was answering the phone so I couldn't get my medication.
I’d ran out of medication I rely on heavily and although was close to closing time the pharmacist took his time to look if I had anything outstanding and gave me an emergency supply to last me over the bank holiday weekend. Without this medication I would’ve been in immense pain. He went above and beyond to help and in my opinion sometimes it’s this that makes all the difference.
Absolute joke! Went in three weeks ago, got one part of my prescription, have been back four times for the rest and it “just so happens” I go in today (after a hiatus of two weeks) and this morning they “happen” to have it in stock but order it and not enough comes! Go elsewhere, you’ll get better service!
Two prescriptions and an injection all done swiftly, efficiently and with a smile. Great experience, much thanks.
I’ve used this pharmacy for AED subscriptions for over 2 years and not experienced problems. It was only yesterday that I agreed to a new medication plan with my GP and the pharmacy delivered the meds to my home address without me even asking on the very same day!
Was given powerful sleeping pills twice without an information leaflet (only included upon my request) and the name of the patient was not marked clearly on the box : either a change of the labelling system that some may find confusing or negligence. The pharmacist seemed to have no understanding of the dangers of anti-psychotics , implying I may not be eligible for my repeat prescription . Reluctantly I was told that the new owners of the pharmacy are Hobbs .
The oharmacy seems to have no duty of care to its patients. A case where the Chemist orders a new prescription, due to an error, from the surgery upstairs. This was due to be delivered in over a weeks time to the patient. A week llater when the patient telephones to say his prescription had not arrived the Chemist ssys that it has not been sent by the surgery. He went on to say It is not our responsibility to chase up these issues. Improved customercare and greater efficiency would go a long way to improving this Pharmacy.
Whiteladies Pharmacy is located at Whatley Rd, Clifton, Bristol BS8 2PU, UK
You can contact Whiteladies Pharmacy at +44 117 974 1348
You can find directions to Whiteladies Pharmacy by following this map link