North Kent Mind

Reviews

1. Mariah K ★☆☆☆☆

   I have tried calling this mind for both support and sign posting yet it always goes to voicemail. I think this is the only mind I’ve ever had trouble getting in touch with, it seems like they don’t care about vulnerable people who are desert seeking help and judging by others comments I’m doubtful I’ll ever get the support I need. Having moved out of London where the mind in Greenwich were brilliant this is a major disappointment and needs to be addressed. They need to overhaul this mind branch

   almost 8 months ago
2. Mike Cumiskey ★★★★★

   Do a wonderful job, Lovely people, When I first got recommended & accepted by MIND I’d never new what to aspect as never had anything like a support worker etc, and thought they would be in your business & pushy but the complete opposite, they guild but not push, & if your not feeling it they give you other ideas & work with you not over you. If Your having what I call a “turn” there’s no pressure & they wait patiently until your in the right headspace #Michaelloizou from #NorthWestKentMind #dartford #westhill #Mental #Health #Charity is my support worker I couldn’t ask for a better person to support me & he gets my madness & listens to my rants never judges, and I can be hard work. But he’s so easy to talk with usually I wouldn’t open up to ANYONE but when sitting there talking with Mike It just splurs out like Iv known him my whole live I Think He Knows not only about me but my 100 family members, every story of my life day by day for 46 years. Poor man I’m surprised he doesn’t need #Therapy or a #supportworker having to put up with me. My Paranoia, Phobia My Odd Ways where family & friends said I was mental, When I asked Mike if he thought I Was He Didn’t Say “ yes Ir A little He Gave me names of Conditions I Have little signs of but definitely not unfixable or A write of. I always look forward to Monday mornings, With Mikes Support, Encouragement & Positivity I Came To Supported Housing From Being Homeless with just a suitcase of cloths and within 5 Months I Gave Almost Everything They Supplied Back And Have Bought My Own Furniture For My New Home When it time to go & the bits I can’t get as yet because have no where to store there Mike Encouraged To Give Money To My Cousin Mounthly So Soon As Moved in to new home the money was there to get my bed, cooker & fridge freezer. he lifted my spirits and with all the encouragement, Acknowledgment Positive Attitude All The time it motivates you more and wants you to just keep bettering live after very tough, hard suicidal & not wanting to live since 2018 I’m looking forward to get my home done & sorted then hopefully build a business back up. if I’m honest Don’t get me wrong I still struggle with certain things but he always somehow shows you theres always a light at the end of the tunnel keep Going. I don’t take to a lot of people and can’t tell if I don’t like or trust someone in A few hours but mikes probably one of the nicest genuinest, defentaltly patientist and calmest person iv come across and that makes him the right person for this job well recommended 5***** top support worker & great staff all round

   1 year ago
3. Renata Pereira ★☆☆☆☆

   If I could give zero I would. You have therapy with students that instead of helping you they exacerbate your symptoms. After a complaint is made they call you to rearrange new sessions but they never do. Don't waste your time.

   almost 2 years ago

1. J ★★★★★

   Dartford branch has helped me twice when I've struggled with my mental health And I'm going to be attending many more courses to help me improve my life skills etc soon. Be aware that there are sometimes long delays to be seen for Counselling (It's not personal, it doesn't mean they don't care about you) It's just that many volunteer their time for us and they're already helping so many who need one to one counselling but they will get to you. better to be on their list than not. (If you need urgent help i copied this from the Samaritans Website... Call us any time, day or night Whatever you're going through, you can call us any time, from any phone for FREE. 116123 Mind has many courses for helping prepare for work ,mindfulness and self esteem and Ecology island if you love nature and many more services to explore Art Theatre etc. A safe place to give you a helping hand to teach you skills and tools to help yourself feel better and cope better with others who feel the same way too. Five Stars all round. Lovely people Thank you all.

   almost 3 years ago
2. dolores reid ★★★★★

   I can't thank the Gravesend branch of MIND enough.I only waited a few weeks from my referral and the chap I saw for six weeks was incredible.He has taught me so much about myself.He knows who he is.Thank you,thank you.

   almost 3 years ago
3. Andrew Upstill ★★★★★

   Mind has helped me in the past supporting me at very difficult times in my life. I have always found the staff are very supportive,helpful and they care passionately about helping people with mental health issues.

   almost 3 years ago

1. Oleg Stukalov-Stone ★★★★★

   As one of the trustees for the charity we strive to give best possible support and service to those that need mental health support. Its extremely difficult to balance funding we get and support we are able to deliver, however we will always help those in need!

   almost 4 years ago
2. Megan Gauvry ★☆☆☆☆

   For the biggest mental health charity....they are certainly by FAR not the best. My experience with them was pretty dispicable from start to finish. The receptionist was rude and wanted me to go into detail about why I wanted support. I then had to have a face to face assessment which was highly traumatic, asked very personal questions and then I was given no support during or directly after. I then waited a long time for actual support to start...which again was absolutely useless, constantly being asked by someone with a mind numbing voice "and how does that make you feel" repeatedly. I was then put on an even longer waiting list for further support that I felt would be better suited to me, I was on the list for around 10 months, only to be told that I was no longer on the waiting list and would have to go through the whole process again! I instead applied for support through work, and then received a call from MIND telling me they could start my support with them. I told them that they had informed me weeks ago that I was no longer on their waiting list, the caller didn't understand why I had been told that. I went along to the preassessment for this support and had to pretty much sign my life away in a contract forbidding me to miss A SINGLE appointment, even for ill health or planned holidays and I HAD to attend every week and PAY for it. I did not feel I wanted or needed weekly support and told them whilst the support was reduced prices as to what you would pay privately, I could not afford £60pm on weekly sessions at the time. The assessor herself was lovely and agreed that the terms were unfair. I would avoid like the plague and either seek support through your work if they provide this, or pay for a BACP registered counsellor who will actually help you with your mental health, rather than making it far worse like MIND!

   almost 4 years ago
3. Ani Ern ★★★★★

   They were and are still (even after counselling) supportive, caring and a big part in helping me get back on and stay on my feet. My counsellor was outstanding and the team are just superb. Thanks mind, you quite literally saved my life more than once xx

   more 8 years ago

FAQs