Domino's Pizza - Bingley

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Reviews

1. Abdul Rashid ★★★★★

   I was served by a female with tattoos, (sorry didn't get her name) few days sgo during day, she was very polite,helpful and kind. She is a credit to this organisation . ❤️

   almost 4 months ago
2. TEMPEST ★☆☆☆☆

   I’m sure the picture attached to this review will let you know what food to expect. Contacted the store - not interested. Contacted customer service - also not interested. In short, save your money and go elsewhere. That picture is apparently a half an half pizza for those playing a guessing game.

   almost 5 months ago
3. Harry Rock ★☆☆☆☆

   ⭐ 1-Star Review – Extremely Disappointed with Burnt Pizzas and Poor Customer Service I don’t usually write reviews, but on this occasion I feel compelled to share my experience due to the extremely poor quality of the two gluten-free pizzas I received. I’ve been a customer of this branch for many years ! I was in a rush when I collected the order and didn’t check the pizzas at the counter – something I now regret. When I got home to hungry mouths waiting, I was shocked to find that both pizzas were visibly burnt (see attached photos). I immediately called the branch to speak to a manager and expressed my dismay, only to be told that “our oven is too hot – that’s why they burned.” I’m sorry, but how is that a valid excuse? Whether it’s an honest oversight or a result of improper kitchen settings, the point remains: I should never have been served burnt food in the first place. I then had to drive all the way back with both burnt pizzas, expecting a resolution. Instead, I was given a replacement… only to find those pizzas were also burnt. No apology. No accountability. Just burnt pizza – again. To add to the disappointment, I was offered a few cookies as a goodwill gesture. While the thought might have been there, it felt dismissive and tone-deaf given the situation. I left twice with inedible food and still no proper apology. Frankly, this branch needs to revisit basic standards of food preparation and customer service. A simple “sorry” would have gone a long way ( “Sorry seems to be the hardest word”- as the song goes!!) . Even a small gesture like a discount or voucher for a future order would have shown some effort to make things right. But sadly, none of that was offered. Very disappointed. Won’t be returning any time soon. .

   almost 8 months ago

1. K. Peake ★★★★☆

   This was a great restaurant to dine in at, with the offers listed clearly at the counter where staff are readily available! They were friendly, the imagery on the wall adds to the atmosphere and service was fast. My Garlic Pizza with extra cheese was nice to eat at a table, although only downside is the cheese did fall off a bit.

   almost 2 years ago
2. Shahed ★☆☆☆☆

   Disappointed to say the least, words can’t fathom the hurt I feel. What I have personally witnessed with haunt me to my grave. It was a usual Wednesday night and I came into Domino’s to grab myself a pepperoni pizza. While I was waiting the shop reeked a strong odour of weed. Not only that, I over heard a conversation between another staff member and a customer whom I’ve seen ordering from there on numerous occasions, which contained profanity and multiple racial slurs towards the customer. This lead me to intervene in the quarrel and de-escalate the situation. From first hand experience I can happily say that I will never be ordering my pepperoni pizza from here again. My sympathy is held high with the fellow customer who is left to live with the torment that he had to face today.

   almost 3 years ago
3. Raqeeb Ali ★☆☆☆☆

   The only good thing about this shop is the garlic sauce and they get that delivered to them. Tells you everything you need to know about them.

   almost 3 years ago

1. KRS LKT ★☆☆☆☆

   READ!!! THEY WILL SCAM YOU OUT OF YOUR MONEY AND NOT TELL YOU...BEWARE...I HAVE MADE THE MISTAKE TOO MANY TIMES NOW. THEY CANCEL THE ORDER WITHOUT A WORD AND NEVER SEND THE MOENY BACK, EVEN WHEN YOU RING THEM THEY WONT DO ANYTHING DO NOT ORDER FROM THESE SCAMMERS THEY WONT SEND YOUR MONEY BACK

   almost 3 years ago
2. Rachel Das ★★★★★

   Went with my Ma for the first time. Served quickly, clean place, and efficient & kind staff! I will be a regular here!

   almost 3 years ago
3. Mark Lawrence ★☆☆☆☆

   ZERO STARS! Ordered from Bingley! Waited an hour, dominos app said delivered! 15 mins ago but it hadn’t! no delivery! Rang the Bingley store and they said on the phone they had “dropped the food” we said “ you havnt dropped it - not at this address so where is it?” , they said “no, no we actually dropped the food, we can remake it if you want?” To say I was annoyed is an understatement, when I got pretty mad on the phone, they put the phone down! VERY un-professional! Absolutely disgusting! Awaiting my refund now! DO NOT ORDER FOR TAKEAWAY FROM HERE! it’s not the first time they messed it up which is why I have now written a review! Very POOR!

   almost 3 years ago

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