TrustTwo

Reviews

1. Martine ★☆☆☆☆

   DO NOT USE THIS COMPANY!!!! ABSOLUTE NIGHTMARE They don't take payment when money is there.and then charge you late payment fees. I have been lucky enough to get out of this loan. But I'm still receiving emails, text messages saying payment failed? Trading standards need to shut these loan predator's down ASAP!!!

   almost 3 years ago
2. Danielle Swainston ★★☆☆☆

   DONT DO IT!!! Absolute nightmare company to deal with. I’m two months off from paying back my loan and I honestly can’t wait to be done with it, there’s been months the payment hasn’t been taken from my bank despite the funds being there and they’ve harassed my guarantor for it without contacting me and then charged me late fees despite the fact the money was sat in my account waiting for them to take it...when I contacted them about it I got the response “sorry there was a fault on our end but because the payment is late we still have to charge the late fees” Then there was a month where I had to pay them a few days late I rang them in advance to tell them that they said it was fine then harassed my guarantor again for the money! The communication between the team is clearly an absolute joke!

   almost 5 years ago
3. steven oneill ★★★☆☆

   Once the loan was accepted, there was a fairly fast payout. Ive had to contact this company concerning my payments a number of times, and it has taken forever for somone to answer the phone. Once this loan is paid, i will never use this company again. Customer services communication is terrible

   more 6 years ago

1. Oye Afola ★☆☆☆☆

   Very disgusting and bad loan company. The account representative was rude. It took more than 3 days before my guarantor was able to fill the form because of error from their online form. Finally when my guarantor was accepted, I called for the next step, I was put on hold for like an hour, later I was transferred to a very rude account representative that told me I couldn't get the loan because I have not been in the UK for 3 years. I later got the same loan from Amigo and the loan has been paid back. TrustTwo just wasted my time.

   more 6 years ago
2. Mandeep Kang ★☆☆☆☆

   Absolutely appalling service and very concerning that Trust two want to contact your workplace. I wouldn't want my manager knowing I was taking out a loan and shouldn't have to divulge this confidential information to my workplace. Also what exactly is the point of doing an online application then asking all the same questions on the phone?? Sort yourself out. To all of you out there that need financial help asap and from a good company go to Amigo! Trust two i will never be using you again, completely false advertising and information given to people just to get a customer on the phone and then mess them around some more. Seems as though having a guarantor and good credit isn't enough for this company

   more 7 years ago

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