Went in at 9.40am to find only 1 member of staff on who was on the till Asked if she had any shoe boots she had no clue what I was asking for. Went to Next which isn’t classed as a shoe shop asked assistant if she had any shoe boots to which she showed me several pairs. Won’t be returning as staff un educated in foot wear
This shop sells shoes. However, what I particularly liked about this place was the crap lying on the floor that had been brushed into piles and left. Some blocked aisles whilst others were hiding around corners. Several customers and I played a game of jumping over them. What fun.
I went into store yesterday 8/3/24 NOT IMPRESSED with the service! It was obvious the assistant didn't want to serve me. 3 staff chatting at tills, this particular young woman was asked to help with my young grandchild. The assistant put the wrong shoe on her foot, couldn't be bothered to put the strap on properly on the shoe. Not sure if she was new. I decided not to bother and went elsewhere. Absolutely disgusting she could get the right shoe on her foot
I bought a gift voucher in this store for a young child's first shoes. I asked before I bought it, if an assistant would help measure the child's foot. I was told if you needed help they would help measure the child's foot, But On the day. No help was given. When they where asked. So next time, I will be buying the gift voucher, for this little girl, somewhere else. Where you definitely will get some help, and some customers assistance.
Great shop with quality merchandise. Shop assistant called Diana welcomed me with a lovely smile and was very attentive and helpful. Deichmann are very fortunate to have such a highly valued member of staff
It's a great shop. Very good selection of shoes. But unfortunately there customer service is totally poor since the last manager left. I do not like visiting the weston-super-mare store because of the staff and the management.
Great choice and plenty of stock, only massive downside is how slow the customer service is. Huge queue (just before the kids go back) yet one staff member on tills. She spent most of the time chatting about mundane 'stuff' when the queue was stood still with people tutting!
DEICHMANN is located at 6, The Sovereign Centre, High St, Weston-super-Mare BS23 1HL, UK
You can contact DEICHMANN at +44 1934 416568
You can find directions to DEICHMANN by following this map link