Banyo

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Reviews

1. Simon Driver ★★★★★

   Fantastic service from Banyo, and Yasser in particular. Order delivered without issue and I was kept updated on delivery times. When I came to fit it some months later I noticed one fitting was broken; Yasser went above and beyond to assist with this and was so helpful arranging a replacement. Will definitely order again.

   almost 2 months ago
2. Jaisonmathew Mathew ★★★★★

   I ordered oak acoustic pannel 3 days ago. .Staff Usman delivered own time.thanks.

   almost 6 months ago
3. Izabela Derdun ★★★★★

   Excellent customer service and totally reliable. The service I received was amazing and the product arrived super fast. Yasser is particularly helpful and his attention to detail and communication skills are second to none.

   almost 2 years ago

1. Simon Cockerill ★☆☆☆☆

   Bought a Bette bath which we were assured would come in 3-4 weeks. Took 7 weeks & I had to drive over 200miles to eventually ensure I got it. I must have heard every excuse possible. The distributor drove my bath hundreds of needless miles it even past my house 5 times until it apparently arrived with Banyo damaged. Was first promised the bath in the 30th I received it after being told next week, then tomorrow then next week, then tomorrow & then tomorrow again. It was a total joke! Was promised compensation & a price reduction the inconvenience which they then went back on. They will no doubt write a BS response claiming it was not their fault, etc. I’ve heard it all before as I’m sure have you. If you have plenty of time & want to take a risk then proceed with an order. Or if like me when you purchase a premium product you expect a certain level of service & believe they have good manufacturer/ supplier relationships to ensure they can deal with any eventuality go elsewhere. Very pleasant to deal with initially then… Good luck to them but my experience was far from ideal. You have been warned!

   almost 2 years ago
2. Jackie Mogg ★☆☆☆☆

   If I could give this company zero stars I would, they took the order, gave me a delivery date and the item was not delivered from the supplier. I then contacted them and they gave me another delivery date, this time the incorrect item was delivered. So having waited in 2 days I still didn’t have the item I ordered. After contacting Banyo again, I am told the supplier can’t find the item, so they are going to cancel my order. They made no attempt to try and source this from another supplier. So beware when ordering anything from them they’ll take your money, and won’t deliver the goods. I’ve now been told I’ll have to wait 2-5 days for the money to come back into my account.

   almost 3 years ago
3. Karl Buckland ★★★★★

   Products are very competitively priced and the service is good. I ordered a sink, which was delivered the next day. I later ordered a tap which unfortunately wasn't available from the manufacturer for many weeks, so the item was cancelled quickly and easily. I would buy from Banyo again.

   almost 3 years ago

1. rb69754 ★☆☆☆☆

   Ordered in stock items with 3- day delivery. This items was not in held in stock! Items didn't arrive, no call back after chasiing 3 times. Had to initiaite refund 3 weeks later.

   almost 3 years ago
2. Rick guy ★☆☆☆☆

   Sent me a broken Hearth and refused to exchange. Avoid this company. I sent pictures of it still in the original packaging but still they refuse to exchange.

   almost 3 years ago
3. Robert Campbell ★★★★★

   Very good price, very good communication, Excellent products. Excellent service. Would definitely Recommend !

   almost 4 years ago

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