Amazing service. Staff were so friendly and accommodating. We came for a child’s birthday we will definitely be coming back !!!
Service was awful. We were told on arrival there was a 40 minute wait for food. We still hadn't received our food after 90 minutes. Complained twice within this time and food was served shortly after 90 minutes. However it was still wrong. We were further compensated by staff but the overall experience was very poor. We waited almost 2 hours for food, starters and mains had to be served together. Hygiene of staff was also very poor. Your staff stink. There was no one supervising the soft play area. We didn't pay for soft play so at least we got 2 free unlimited spaces while we had to wait for the food. The food was nice when it eventually arrived but over all a very bad experience. Given we spent £65 just for food for 3 adults and 1 child, we won't be back any time soon. Coming here was a last resort because I know how bad the service has been before but after today we won't come back ever now. Really, really poor service. The female toilets near entrance had no soap and the hand dryer wasn't working. Just dreadful really. No other way to describe this place.
Can't really speak on the rooms as we only go for food. But in the 2 years we've been coming regularly with that kids we've had nothing but great experiences. Helpful staff good food and clean and friendly environment.
We went today with family for a breakfast treat it was lovely breakfast, had all the trimmings it was all hot fresh food, also had a great selection to choose from for a continental breakfast. Lee and his staff were friendly, professional and very approachable who are always happy to help.
Outstanding service from the whole team. Super efficient but super friendly too. In spite of the restaurant being busy we were taken really great care of by Lee and his amazing team - Jess, Amy and newbie Kian. Super speedy service but still with time for a chat and a smile. Thank you for making us feel so at home. We wish you all every success. Great customer service and much appreciated.
Came for a Sunday carvery, the gammon and turkey were great the beef was a little dry, the Yorkies were ok all the veg were standard carvery. But overall was a nice dinner.
Food was slow and not very nice. It's not particularly cheap so there's not really an excuse for serving limp brown lettuce with a quarter of a savers tomato as the garnish, the chips were OK and the burger was disappointing at best. The drinks were fine, the dessert was fine... But by the time everyone had been served most desserts were finished. Staff were friendly.
Food was good but cold veg was dripping with water Sauce was lukewarm. The excuse was one chef had not turned up ,we had already waited a hour before being served,,a partie of 25 of us, We all had the same problem with the food and . Had it been hot it would have been beautiful. It will be a long time before I try it again.
A travesty! First off nobody told us we had to order food from the bar and were sat wondering why nobody had taken our order yet. Didn't have sweet potato curry so was left with only one other vegetarian friendly meal option aside from sides. Burger came with coleslaw and chips, the chips portion was less than would be expected of a child's portion! Half the burger had obviously got stuck on the grill as there was a great divet missing from the underside of the burger... THE worst experience I've had from a pub lunch in my entire life. NEVER AGAIN! Cannot stress enough how deflated this whole experience has made me feel and for the price, the portion even if all the burger was there would have been some sort of a joke. As mentioned previously I shall NOT be returning here ever again
Exactly what you would expect… it is a Brewers Fayre chain. Positives - large children’s soft play for £3.50 and you can eat your meal in that section too. The burgers are great. Negatives - typical chain fayre, attracts a certain type of customer, kids that are too big monopolising the outdoor play when smaller kids are trying to play. We booked our sons birthday party here only to be told a few weeks later that they needed to cancel it to make way for an event. Thankfully they told us in good time and were very sorry about it, so I appreciated that.
Dalesway Brewers Fayre is located at 502 Bradford Rd, Sandbeds, Bingley, Keighley BD20 5NH, UK
You can contact Dalesway Brewers Fayre at +44 1274 566662
You can find directions to Dalesway Brewers Fayre by following this map link