Costa Coffee Internet Cafe in Leamington Spa, Royal Leamington Spa

Reviews

1. Jon Reeves ★★★☆☆

   Food is normally consistent here. But this morning they BUTCHERED my breakfast warp. Looks like someone threw it at a wall after cooking it. Sauasage fell out, ketchup spilt, and the bacon was flopping out. Honestly really disappointed. I didnt mention it to anyone so I can't say they handled anything poorly as I dont know. But the initial experience was confusing

   almost 10 months ago
2. Kathy Thomas ★☆☆☆☆

   Probably one of the worst service experiences of a Costa, and we go about 3 times a week. They managed to get an order for Earl Grey tea wrong, 3 times!! Not really sure how apart from lack of attention. Shame, as the initial welcome was great.

   almost 10 months ago
3. Jamie K. ★★★★★

   I had a really great experience in this Costa. I had breakfast there and the coffee and food were perfect. The service was good. There was some noise but not too much. I highly recommend it.

   almost 11 months ago

1. Shelley Ber ★★☆☆☆

   Unfortunately our experience today was not great as our table happened to be quite wobbly and when another customer with a buggy passed by, our water bottle spilled over one of us. We did not make a fuss, just asked for another bottle but were refused and were told briskly that “it was our fault”. The way we were treated left us all with a bitter taste in our mouth.

   1 year ago
2. Yvonne Hall ★★★★☆

   Large coffee shop in Leamington which needs a face lift. Lemon muffins are delicious. Staff very friendly and obliging.

   almost 3 years ago
3. Sue Vogt-Skard ★★★☆☆

   Pretty standard Costa compared to other branches. Quite a few reviews saying it was dirty. We visited just after lunchtime during the week and it was busy but our table was clean. We had a hot chocolate with marshmallows and latte - all similar to other branches. Lack of any comfortable sofas/chairs. I know most branches don’t have much of this type of seating but they usually have 1-2 tables with a sofa/soft chairs. Staff efficient.

   almost 3 years ago

1. Manny Bargota (Manny B) ★☆☆☆☆

   Basics of customer service not met. Ordered one hot chocolate with marshmallows, received without the marshmallows. Had to walk back up after just getting settled with wife and baby to ask for marshmallows. An unauthentic apology later, got my marshmallows. The two staff at the front were not the most focused. Hot chocolate tasted okay and walked out without a Goodbye from the staff. Not a busy day and no excuses really. A poor experience.

   almost 3 years ago
2. Sarah Belgium ★☆☆☆☆

   Don’t bother even the staff looked unclean, hand you the drink which you defo did not order and then to rectify no apology just lobbed the marshmallow in. Staff need to look abit more fresh and clean and want to serve rather than be engrossed in their own convo! Poor service overall.

   almost 3 years ago
3. Dr Dan ★☆☆☆☆

   Poor service. I ordered using the phone App. The staff wouldn't see the order list on the machine if I didn't reminded her. It was not busy on Sunday mid-afternoon. Then she mistook my eat-in as a takeaway order. Lastly she corrected the mistake by pouring my drinks out of the paper cups into the real cups and finished by saying, "alright?", making me feel sorry for troubled her. Of course the mocha broth I ended up with having lost all the foam and choc topping.

   almost 3 years ago

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