Replaced the back of my Toyota after a shunt perfect work car came back spotless would recommend a special shout out to the guy who collected my car very helpful and to the admin who helped and made the experience simple Thank you
I was a little nervous if I'm honest at the beginning as it was the first time I'd had an accident requiring an insurer recommended garage to repair my car. However, I needn't have worried - the service I received was excellent and the car repaired perfectly. They were very easy to deal with, all the staff I dealt with were smiley and efficient. They supplied regular updates either when I called them or they called me. The courtesy car I had use of whilst repairs were being completed was excellent too. Very impressed – many thanks.
My car was sent to Harlequin Motors by insurance company. Initially I was worried about paint matching as I have a red car and also was concerned as a new wing and a new door were to be replaced. When I went to collect the car, I was absolutely delighted as paint was professionally matched and also original parts were used, so the gaps between panels were perfect. The car was valeted outside also inside. I was updated about the status of my car throughout. I will definitely be using this garage again.
Delay returning car and ordering parts for repair to start. Had car a week and a half before doing repairs. Said it was due to insurance company not giving authority and ordering parts. Felt that they were just making excuses. Customer service - changed story about car being ready to come back. Delay of extra day getting car back. Didn’t feel they cared. I had to apply pressure because needed to get to appointment day it was dropped off. Courtesy car - not for disabled driver so isolated at home while car was repaired. It sat on driveway instead as I was not able to drive it. Told to contact insurance company or Motability for adapted car but they supplied car. They should have access to pool of adapted courtesy cars. Tyre pressure out of sync. Had to check ourselves. Should have been done as new tyre fitted. Warning light came on when we took car out after it had been delivered back. Interior passenger seat had muck which we had to clean off. Also some muck on outside which the person who brought car back cleaned when I pointed it out to him. Not sure this was checked before returning car. Very disappointed and angry overall. Would definitely not use the garage myself again for anything Rating of 1 given should be 0
My car was sent here through insurance for bumper repairs of a dent and paint damage. I’ve picked my car up today and it’s looking amazing you’d never guess I had an accident. The staff were friendly and super helpful. I would definitely consider this company by choice in future.
This garage was on my insurers list of companies meaning I got a hire car, so in it went to have over a thousand hail storm dents removed. Unbelievable quality of work. Can't find any evidence of the damage and it's a black car so you can see any imperfection easily. Competed on time. Friendly receptionists.
I went to Harlequin Motors as it was the recommended supplier for the brand of car I have. I phoned up, spoke to the receptionist who booked me in for a estimate later that morning. I arrived and gave my contact details to Stacey. She explained that they were working with only 25% of the normal workforce, but I would get an estimate today. As all the staff were having to multi task it was Anton, the Director who did the estimate. He explained what was needed. I took a printed copy of the estimate home and few days later I booked the car in, I was told it would take 6 working days. I dropped the car off and on the agreed date picked the car up. When I inspected my car I could see no sign that any damage had ever occurred. All their work had been done to a very professional standard. I would have no hesitation in using them again.
Excellent customer service one of the best in leicester by far, the guys really know what they are doing highly recommended repaired my car for me with 0 issues
Harlequin Motors Ltd is located at 12 Lunsford Rd, Leicester LE5 0HJ, UK
You can contact Harlequin Motors Ltd at +44 116 276 7900
You can find directions to Harlequin Motors Ltd by following this map link