Very long waits for appointments. It makes me think what waste of taxes the NHS is. 4 mouths to wait for a rushed five minute appointment. Then another four month wait for the follow up. I asked to speak to the manager and heard nothing.
Myself & my husband have been patients at this practice for a few years now. We have always been very happy with the service & care given. Our dentist Jenny has gone above & beyond…..thank you!
I have been with Martin Wint for many years. My family, including three grandchildren are also his patients. He is an excellent dentist with a professional and kind approach. He has a most reassuring bedside manner that gently prepares one for the next part of the procedure - something that a ‘nervous’ patient can be particularly grateful for. I actually stayed with practice when we moved house because Martin is worth travelling quite a few miles to see.
I've been fearful of visiting the dentist for many years, but that all changed when I discovered Old Square Dental practice, especially Dr. Wint. The atmosphere at this practice is incredibly friendly and welcoming, and I now actually look forward to my visits there. The reception staff are always helpful and friendly, and the practice nurses I've encountered have a wonderful way of putting you at ease. As for Dr. Wint, I can't praise his professionalism and ability to make patients feel comfortable in the chair enough. A five-star rating hardly seems sufficient to express how highly I would recommend this practice!
Had an emergency appointment. Jenny and Rob were absolutely amazing, they treated me with kindness and compassion and provided an exemplary service. I cannot speak highly enough of the treatment received and professionalism of both of them, an absolute credit to the profession and would without hesitation recommend Jenny, Rob and the practice. Thank you for the repair work provided and relieving the toothache
Staff are always friendly and I was seen in great time for my last appointment. I have always felt very welcome every time I have been in and over all I am satisfied with the treatment I have received.
First time visiting this dentist. The staff made me feel very comfortable. I was hesitant because I had visited another dentist in the area earlier in the year, and it was a less than pleasant experience. I have already booked for my next apt and am happy to say I have found my dentist for as long as I live in Warwick. Thank you old square!
After struggling to find an NHS dentist in central Warwick, I was greeted amazingly and signed up with no issue at all. Had my first appointment there, in and out within 30 minutes, with amazing, sensitive and attentive service. Really helpful with my apprehension. Would highly recommend!
I’d used these dentists as my daughter was friends with the daughter of the dentist who first set up the practice until about 3 years ago (I was with them maybe 15 years or more) and always found my dentist excellent. He retired .....and I was passed to a new one who I found abrasive with his skills questionable. I complained. Asked if another was available and sharply told no. I then missed an appointment due to illness and when I phoned to apologise they told me they would no longer treat me as I’d missed 4 appointments over the years. Untrue except for that one occasion ... I always phoned and cancelled. But my feeling was it was about my complaint. They didn’t like it. Very disappointed to say the least. Front of house also unfriendly and antiquated record system on cards not computer. How they keep proper records is beyond me. And after my experiences I would not recommend
Hello, I am writing as I am disappointed with the dental practice. Throughout my 8 years as a loyal customer I have not felt valued, you may ask why I have stayed so loyal if I was not happy. The answer is my wife and children all use the practice and I didn't want to put the children through moving dentists as it can be a horrible experience at the best of times. During a recent consolation I was refereed to another practices in Leamington for work. The team in Leamington where far more polite and accommodating and made me feel that my needs where a priority. Old square dental practice made me feel like they were interested in taking my money for check-ups however when it came to a more complicated procedure they could not ship me out quick enough to another dental practice. From years of visiting the centre they still use a paper based diary, it's hard to get through on the telephone and they only accept cash which has always felt uncomfortable to me. I regret using this dentist and exposing my children to the staff as during a recent visit they have been rude and again unappreciative of our custom and the manner in which one dentist spoke to my children is unacceptable in a modern retail environment. The old saying a customer comes first is not flourishing in this practice.
Old Square Dental Practice is located at 2 Old Square, Warwick CV34 4RA, UK
You can contact Old Square Dental Practice at +44 1926 491960
You can find directions to Old Square Dental Practice by following this map link