Leicester Nail Bar

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Reviews

1. Z Maua ★★☆☆☆

   So sorry for the low rating but the service was not the best this time. First of all the technician nicked me and carried on without properly cleaning the wound and I found that unhygienic. I wanted French tips but he couldn’t get it right so I asked to take it off. However the end result was not nice the nails were wonky and bulky. Unfortunately the service has become outdated overtime and they need to do new training. Also the technician used some cheap cuticle oil which L made my skin dry and peeling off Won’t be coming back instead I had to go to an other salon to fix the horrible job Still gave 2 stars cause he was nice and apologetic about the cut

   almost 10 months ago
2. Pea V ★☆☆☆☆

   The service received and the way they have treated my mum is beyond disgusting. My mum had her nails done on Thursday 28th December, during this time she was spoken to very rudely, she showed a picture of what she wanted to have done, she was told not to do the colours she had picked, my mum had asked for a line of glitter which they did not do, and then refused to add. The lady pressed into my mums nail bed to remove the shellac spillage so hard that she let out a little scream with how much it hurt and had to ask the lady to stop because of the pain. The lady then told her if she picks it in the shower it will come off. By Sunday 31st December, 4 nails had chipped. As she doesn’t have a car she couldn’t get back to get them fixed until Thursday 4th January (yesterday). By today (5th January) the same nail that was fixed yesterday, chipped again. By this point my mum had decided she didn’t want to keep getting them fixed as the quality was clearly poor, so wanted her money back so she could just get them done elsewhere. I went in with her and explained our situation and what we would like the solution to be, we were fobbed off by the lady working there, told to take a seat and the manager would be back in half an hour. Although this wasn’t ideal, to save my mum the repeated hassle, we waited. After 30 minutes, a member of staff handed us her phone with the manager on the line. Again, I explained our situation and our desired solution, to which he responded with shouting at me down the phone telling me he is the manager and he is not allowed to give a refund after 7 days, I tried to explain that the nail we had fixed only yesterday had once again chipped so this was not 7 days, only 1, on top of the 3 that had chipped prior to this. He cut me off, asked to give the phone back to his staff, who then told me he is coming in 5 minutes. 10 minutes later he arrived, walked in whilst me and my mum were sat down, grabbed my mums hands saying ‘show me your nails’, and tried to usher to the chair to fix it. Once again, I explained we do not want it fixed again, just our money or even part of the money back. By this point, the lady member of staff as well as the manager towered over us whilst we sat, shouted my mum telling her that ‘she was doing too much work with her hands’, ‘she didn’t look after her nails properly’, ‘she could have ripped them off herself for her money back’ ‘and people lie’. When I tried to tell her that this isn’t her first time getting shellac done, she had been doing it for years, she stopped me by pointed her finger in my face and telling she is talking to my mum and not me. So my mum had to repeat the exact same thing I said. The manager shouted at us telling he will not give us a refund, it’s our own fault, it’s been over a week etc. This was all very upsetting for my mum as she is not confrontational so I stood up for her as much as I could and in the end we agreed to accept a refund of half of what we had paid. This is not the ideal outcome we wanted with how horrible her experience was, but to save further argument and upset we cut our losses and left as quick as we could. With how many other nail salons there are in the area that offer a much better service, I would highly recommend to go anywhere but here. In all of the years me and my mum have been getting our nails done, this was by far the worst experience. This will be the last time we choose a salon because it is not busy, clearly it wasn’t busy for a reason and our lesson is learnt.

   almost 2 years ago
3. Eloise ★☆☆☆☆

   wasn’t a good time sat for quite a while.. when finishing the nails the person didn’t do the glitter write it was half glittered. wrong colour for the nails too u could easily known the image i wanted was pink. made the nails look really chunky and also after a day catched it on my coat and ripped off….do not recommend

   almost 2 years ago

1. Amirah Milas ★★★★★

   Always come here for my nails as they’re very good and will try to make you happy with the nails too !! Even if you have a problem with the nails a couple days later they will help you ;)

   almost 3 years ago
2. Kay Dunn ★★★★★

   I have been using leicester nail bar for yrs and wouldn't go anywhere else. The are always friendly and willing to do whatever I like design wise

   almost 3 years ago
3. Suki Sabur ★☆☆☆☆

   Went here last month and asked for gels on my natural nails. The man started filing and asked if the length was okay. I said that was enough as I wanted to keep them as long as possible (he hasn’t even made sure they were all even). I turned away for a few seconds and he’d started clipping my nails which I’d not asked him to do at all. I said it was pointless me coming in to get my nails done as all they’d done is cut them off until they were too short to even have gels on them. They ended up putting acrylics and charging me extra when it was their mistake. A few weeks later and they’ve grown out horribly. Acrylics weren’t even stuck on properly or the right shape so I had dirt and bits getting stuck inside my actual nail and the acrylics. Will not ever be going back or recommending to anyone.

   almost 3 years ago

1. Abi ★★★★★

   I'll let the pictures do most of the talking,but what I will say is this. Always amazing work,staff are very friendly and do a fantastic job. I won't go anywhere else to get my nails done.

   almost 4 years ago

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