HQ2 the Salon Hair Salon in Barry

Reviews

1. Abbie downey ★☆☆☆☆

   I chose this salon at random to get my two year olds hair cut ready for his birthday, he just needed it trimmed, tidied up and some layers put in, nothing too crazy For a two year old he sat lovely and got it cut and when he was done I noticed it looked a little uneven but thought once I brush it over it should fall into place and look ok It was awful, he has a full fringe & the lady cutting it just did such a bad job it was uneven all over the place one side was long one was short it was the worst I’d ever seen from a professional hairdresser we had to go back and get her to fix this cut which didn’t really improve it as she had to take it shorter so now it just looks way too short and is still uneven. Really really disappointed with this place and even more so that they charged £17 for a 2 year olds cut!! I wouldn’t have paid £5 for the cut my son now has. I will not be returning and I wouldn’t recommended to anyone who wants a decent hair cut. Awful with ridiculous prices

   1 year ago
2. Russoplaysfan tapping gods ★★★★★

   Had an appointment today with Kaiya for foils as I was looking to go blonde, both of us were unsure if it would work but it did and my hair looks amazing, kaiya was lovely and friendly and the girl helping her was too (didn't get her name) they made me feel comfortable and I couldn't fault the service. Thank you

   1 year ago
3. H L ★☆☆☆☆

   I was the one who had an appointment on 22nd August at 11am. I've had a problem with the hairdresser at that time. 1) She did not acknowledge me until I had to ask if I could be let in even though she knew I was standing in front of the door where entrance was blocked by the dog gate. 2) she kept shouting at the dog who kept going in my handbag whilst I was on the chair but it felt almost like she was reprimanding me rather than the dog because of her tone. 3) I wanted to have a short bob haircut but she was reluctant to give me one and discouraged me. She kept saying it won't sit well because my hair was "too thick". She repeated how thick my hair was as if it was my fault. She said that if I have a short bob hair it won't look like ones I saw on photos. I explained that I had not seen any photos but that I had had a bob haircut in the past which I quite liked. Despite that, she kept saying that my hair was too thick for that hairstyle. She did not recommend any alternative ways for me to have a short hairstyle whatsoever. 4) In the end I failed to persuade her and decided to walk out. Only then she said "we can still do it" but I didn't have faith in her at that point. I felt she wasn't competent enough to give me a nice haircut because my hair was "too thick" as she put it. 5) I did not expect that I would recover the £10 deposit that I had paid upfront to secure the booking. However, not only that I could not recover my deposit but they also charged me £30 for the haircut that I did not have. I had to ring the salon for a refund and I received a refund of £30 a few days later. I did hear that this salon is a bit of hit and miss but my experience was not a good one. I felt really bad because of the way I was treated by the hairdresser and her stubborn reluctance and incompetency, not to mention her unpleasant attitude. Now I have had a nice bob haircut somewhere else.

   1 year ago

1. Eve Davies ★★★★★

   Rachelle did my hair, complete transformation from scraggly ends to healthy shiny, bouncy hair! ☺️ 5* service!

   almost 3 years ago
2. Marina Storina (Clear Hearing Solution) ★★★★★

   I have called the company last week and was offered to have an appointment without delay. Lovely place. Looking forward to have my hair done tomorrow

   almost 4 years ago
3. Anthony Lockyer ★★★★★

   Yet another great experience at HQ2 over the weekend. Chloe listened attentively to the style I was hoping for and then created just the look I wanted -with both skill and precision. HQ2 salon is spotless, Covid-friendly and staffed by a team of professional, vibrant and talented ladies...... A happy and satisfied customer for well over 10 years. And they just get better. .....Highly recommended!

   almost 4 years ago

1. sian “The chippy” B ★★★★★

   Great, friendly staff. Love getting my hair braided every few weeks. Very covid safe and feel very comfortable having my hair done in this regard. Will be my regular from now on, thanks HQ2 x

   almost 5 years ago
2. Jean Colebourne ★★★★☆

   Didn't have quite the luxurious feel I had initially thought when I went there to book appointment. However,member of staff that did my hair was extremely friendly and made me feel relaxed. Down side was I had to go up pretty steep stairs for ny treatment which was fine for me, but could potentially have been rather difficult for certain people. Didn't expect that as had only thought it was lower floor salon. Has to go downstairs for colour treatment to be washed off, then back upstairs.

   almost 5 years ago

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