Warren Lane Surgery Medical Services in Leicester, Leicester Forest East

Reviews

1. Gaurav Patel ★☆☆☆☆

   I went with my wife for her appointment. Front desk was empty so she used the screen outside to confirm she is there. Unfortunately after 30 minutes of wait finally my wife decides to ask receptionist why appointment is taking so long. Been told something wrong with system. Pathetic service. Surgery display how many hours they loose but not displaying how many hours patients wait for to see doctor even though time passed more than 15 minutes.

   almost 10 months ago
2. Manveer Sroya ★☆☆☆☆

   Went to gp with extreme headaches and fatigue, prescribed me absolutely nothing. Told me to loosen my hair and go for a walk. My partner has worrying systems and gp wont refer to specialist. Only a few good GPs at this surgery, on these occasions we were unfortunate.

   almost 10 months ago
3. craig quarmby ★★★★★

   As always recived a good appointment the Dr was attentive and listened to what I had to say . There was a medical emergeny with the patient before me so had to wait 30 minutes to see the Dr as there was a patient before me which required urgent medical treatment never had to wait that long before but it was fine .When i went on a previous appointment I was actually seen 10 minutes befor my appointment was due .Great receptionist it got rather busy but more of the team cam out to assist . Thankyou guys & keep doing what you are doing so well .

   1 year ago

1. RM ★★★★★

   I recently contacted the practice in person for an emergency appointment for a relative. The two receptionists were very helpful, professional and kind, and offered a same day appointment. The GP herself was amazing, caring and didn't rush. Thank you to all three staff members for an amazing service.

   1 year ago
2. Andrew Miles ★★★★★

   I received excellent service from my GP surgery. The reception staff were friendly and helpful, and the GP consultation was both caring and considerate. My symptoms were promptly addressed, with immediate action and follow-up investigations arranged. I'm very happy with every aspect of the care provided.

   1 year ago
3. sue gardner ★★★★★

   Warren Lane surgery is a busy place and things don’t always go to plan. The staff are always courteous and very helpful and recently we had a problem sourcing a prescription for my elderly father. The surgery were very helpful in finding a suitable alternative and arranged for the new prescription and delivery very quickly.

   almost 3 years ago

1. PA Cordner-Webster ★★★★★

   Absolutely the very best phone medication review! This was my second annual review and it was well worth the time and input. This has to be one of the best innovative and practical systems within the practice. I learnt more about my medications and what they actually do,different interactions and the reason they have been prescribed. Usually there isn't time at a regular 10 minute consult with a GP to discuss what you have been prescribed previously. So this is a review taken by a clinician who knows medications in side & out. Really impressive! Thank you!

   almost 3 years ago
2. Jeannette Silvester ★★★★☆

   My husband and I have been under the care of Forest House Medical Centre for many years. There have been frustrations at times with doctors not being available but by and large the whole team have tried to help. Everyone is polite, caring and always prepared to do the right thing. Although the team have problems the service they have tried their best to resolve the situation. This morning I tried to get an appointment online. There were only three doctors and even when I thought I had an appointment, it wasn’t so and the answer was appointment no longer available. I then phoned. I was something like 46 in the queue. When the member of staff came on she listened to me, was kind, her attitude and professionalism could not be criticised. She offered me an appointment over the telephone and was very good. I then had a call from Dr Shreh. I have never met him but his attention to detail, his caring attitude, kindness, politeness and immediate action was 100%. I cannot fault the service I get from this practice. Thank you.

   almost 3 years ago
3. Roy Copeland ★★★★★

   Warren Lane Surgery is quite simply the best surgery of which I have been a patient. Each and every member of staff have treated me with professionalism and care and I am sure they treat all other patients the same. I have had a couple of appointments recently with Nurses Hannah Tyers and Emma Stevens who, in my opinion, are both exceptional nurses and are a pleasure to be treated by. For anyone new to the area looking for a GP Surgery, I have no hesitation in recommending Warren Lane Surgery.

   almost 3 years ago

1. Suzanne Carvell ★★★★★

   I recently attend a drs appointment with my elderly mum for a memory Assessment. The GP was incredibly kind, thorough, and respectful to my mum. Explaining everything in such a dignified manner. Made this difficult situation more manageable-thank you

   almost 3 years ago

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