Sat waiting for an hour to be told by a last opposite that her appointment was an hour late and that the appointment lasts an hour so will be waiting 2 hours to be seen!
Staff on orthopaedic surgical are brilliant cant do enough for you. Food was good. I think the leek and potato soup is homemade
I have had numerous experiences of standards of practice under the Welsh NHS and the dermatology team at St Woolos were quite exceptional in undertaking a delicate and critical surgical procedure. A young professional team that ensure the future of the Welsh NHS will be rosey for the community they protect.
The staff are happy and helpful Wards are clean. Tea/coffee was offered The downside was relatives and partners not allowed to sit with you while you're on the ward, when I doubt the staff are checked for mrsa or covid daily. Parking Is an absolute nightmare...get there in plenty of time When I was in theatre I was awake for my procedure and I noticed all staff in the room with me had their phones!! This should NOT be allowed when photos can be taken around vulnerable patients. With body parts showing.
I am a patient at the dermatologist unit and I have no bad word to say about them. I have been going back and forth for many years, it started with a consultation and during this time, it didn't feel like the doctors and nurses were there JUST to do a job, they actually care and understand how mentally draining and how much stress a skin condition can cause and they always show empathy no bad how light/bad my flare up is. After I had finished my light therapy treatment, I was given a direct line and if I ever call, I leave a voice mail and I am guaranteed to get a call back within 48 hours, I think the doctor's name is Leila? (Sorry I didn't quite catch it) but she is INCREDIBLE, actually the most lovely person to chat to and she is so caring, kind, understanding and helpful - always.
I attended the Morgan Therapy Unit. The unit looked cleaned and everything was going well until the doctor walked in. Dr P ( a young man ) was dismissive , arrogant, and abrupt. Practically called me a liar. I told the nurse I didn't want to see him again. I put a complaint in within half an hour with the hospital. One week later NO ONE has got back to me.
Just come home from having a hip replacement on the Orthopaedic Surgical Unit and I can't speak highly enough of the care I received there. Every one of the Staff team was outstanding, they were efficient, well organised and yet their attitude was so caring and personal. The food also was excellent with home cooked food and lots of choices. Thank you so much Team OSU.
Parts of the hospital could do with a fresh lick of paint and the parking is a nightmare which are the only reasons I’ve knocked a star off. The staff are lovely and welcoming and my treatment here was fantastic. I visited a few times a week for a few weeks and quite enjoyed seeing a familiar face. Lovely hospital just don’t try and find a parking space within 20mins.
St Woolos Hospital is located at 131 Stow Hill, Newport NP20 4SZ, UK
You can contact St Woolos Hospital at +44 1633 234234
You can find directions to St Woolos Hospital by following this map link