Priority Express Couriers Ltd Bristol

Reviews

1. Nicole Benjamin ★★★★★

   APC Bristol Team, I had a really positive experience with them. The gentleman who delivered my parcel was absolutely amazing. He kindly placed the box inside my house and took the time to explain that the parcel hadn’t been handed to APC in the best condition — the cello-tape was peeling and it wasn’t boxed very well. He asked me to check everything thoroughly and told me he had done his best to inspect it himself to make sure there was no damage. Just what a dude! Delivery drivers don’t come like this anymore. He truly went above and beyond, and he has given APC a fantastic name. I’ll be sure to recommend APC to friends, family, and any businesses I know. Thank you to this kind delivery driver — I really hope he gets the recognition he deserves.

   almost 8 months ago
2. L B ★☆☆☆☆

   Waiting on my christmas tree delivery. Tracked it and it now says Damaged and disposed of!!!!!

   almost 8 months ago
3. Anita Fabian ★☆☆☆☆

   I had ordered a carrier service from Priority Express Couriers Ltd. for a 5ft funeral spray with fresh flowers to be picked up by 10 am. However, they were 45 minutes late. The delivery driver, who was driving the van, informed me that his supervisor was following behind in another car. I wanted to speak with her, but she simply rolled up the window. I did not say anything, as I was only interested in inquiring if I could accompany the van to ensure that my customer received the funeral spray in the appropriate condition for the funeral. Additionally, it is worth noting that an apology should have been offered for the 45-minute delay, especially considering that I had emphasized the time-sensitive nature of the delivery due to the funeral taking place on the same day. This situation was quite disappointing.

   almost 2 years ago

1. Anna Munro ★★★★★

   At last - an exceptional delivery company! When I had a problem with a delivery, it was great to find they had a real phone number, answered quickly by a real person. He understood the problem, resolved it and promised to email me the next day with the delivery time. Not only did he email me but he called me to check I had received the email and to give me an accurate delivery time! I was so impressed - particularly as I had spent half a day the week before just trying to find a phone number for Evri that would really be answered by a human and not a machine (I didn't succeed and in the end found a driver to help me). Everyone I spoke to at APC, from the man on the phone to the driver himself, was so friendly and helpful. This is how to run a delivery company! I wish companies would look at the reviews before deciding which company they use to deliver their goods. I won't use companies that send via Yodel EVER, and will only use those who send via Evri if the parcel isn't critical.

   almost 2 years ago
2. Jay Roerade ★★★★★

   Great customer service, I had problem with a package and needed it to be sent to me in time for an awards submission. Ben from the bristol depot immediately found out what was wrong and and rang me back with in update on the arriavl of my parcel. So good to know people are still helping people, are we really going to let this go for machines ? Thansk so much, absolute legends.

   almost 3 years ago
3. Daniel James ★☆☆☆☆

   Absolutely disgraceful company. They delivered my parcel to a business 10 minutes away from me and when I logged into the tracking (to see where it was) it told me to call a number. I therefore called this number which charged me. As this was their error I requested that the phone charges were refunded to me only to be told that they do not have telephone numbers that charge. I therefore sent evidence of the charge and they advised that they have other numbers I could have called which are free and that they wouldn't be refunding me. This wasn't an option when I tried to track the parcel as it only gave me one number as an option. Steer Clear.

   almost 3 years ago

1. PRINTERMODS UK LTD ★★★★★

   Excellent customer service, friendly and helpful staff always wiling to go the extra mile. Highly rated company

   almost 3 years ago
2. Tom Wilson ★★★★★

   Collection within the agreed timeframe and delivered within 24 hrs, even though I only required any time within 48 hrs. Will definitely use again

   almost 4 years ago
3. Lu A ★☆☆☆☆

   Bristol driver is useless along BS6, requested delivery to be left with the neighbours so they could sign for the item. Received a phone call requesting I pick up from the depot instead but when I arrive they told me it was delivered so when I return I find it’s not been delivered at all, back I go to the depot but the open hours are incorrect and they’re closed so now I’m left waiting 3 day trying to find the wearabouts of an urgent package. I wouldn’t recommend Priority Express if you’re looking for a company that is capable of keeping track of your post. The loss of this important item has caused a lot of distress.

   almost 4 years ago

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