Iβve been trying to book both of my cats in for their vaccinations and health checks, which I pay for monthly, and Iβm extremely disappointed with the service I received from Medivet Kenton. When I called the Kenton branch directly, my call was somehow transferred to Hendon without anyone informing me. At no point did anyone explain that calls could be automatically redirected. I live five minutes from the Kenton practice and have always attended this branch, so itβs completely unreasonable to expect me to take two already scared and shivering cats all the way to Hendon at 6pm in the cold. When I questioned this, there was no apology, just a casual βoh, youβve been booked into Hendonβ. My cats are now overdue for their vaccinations and this mix up is affecting their health and wellbeing. I expect a proper apology and an email to arrange an appointment at Kenton as soon as possible. This situation is unacceptable and needs immediate attention.
Contacts & Location
π Address: 199 Kenton Road, Harrow HA3 0HD, United Kingdom
π Phone: +44 20 8907 8999
π Website: medivet.co.uk
Photos
Reviews
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Sirousch Tawab β ββββ
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Tasneem Hussain β β β β β
Always a great reception from the staff at Kenton. Sinclair is always attentive, supportive and informative. Our pet always has a gentle hand and lots of love when we visit. MEDIVET Kenton are our regular and trusted vets for many years.
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JayR Catly β β β β β
first time going to a vet since im not an experienced cat owner, she's 1 year old so I was worried id get judged for not microchipping her yet. (or bringing her for any vet visits) however the staff were great, and really helped my cat feel very comfortable during the visit, along with us and told us about everything we needed to know!
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khato Gegidze β β β β β
I took my cat Hazel for a health check-up, and I just wanted to say a big thank you to the entire team at Medivet. The staff were welcoming, caring, and professional. A special thank you to Veterinarian Sanclair, who was exceptionally kind, gentle, and reassuring throughout Hazelβs check-up. It was clear that her comfort and wellbeing were the top priority, which means so much as a pet owner. Thank you again for your excellent care and compassion β weβre very grateful!
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David Off β ββββ
Sinclair Owen is a piece of work who is rude. I even accommodated for someone else by waiting inside whilst they treated a dog in reception and when I was converstating with him he fails to recognise that the person I was with(The person paying) was hard of hearing hence is the reason why I was speaking. He had this attitude that we were turning down treatment because we viewed it as if he was 'selling' it. Left after the appointment in a horrible state of mind. Rest assure we will never be visiting this branch again and we will be 100% be going back to Kingsbury where we have had excellent service for 10 years. Sinclair Owen is a vile individual who fails to infer anything within a conversation has no grace or decorum in him whatsoever. AVOID AVOID AVOID, RUDE VETS. No I will not remove this review ever the public needs to see what kind of an individual Sinclair is. VILE I have worse words but I have to refrain from bad language.
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Noor Salman β β β β β
Amazing service. Very welcoming and polite. Looked after my pet amazingly. Very satisfied and would definitely recommend everyone to come here
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C R β β β β β
The staff were all really friendly and showed great care for my puppy, lots of advice given and I'm sure my dog will look forward to her next visit
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Zeno Kunz β β β β β
We are with them for a year now and we are very happy. Really good vet. Highly recommended.
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neil chawda β β β β β
Pup was not well an i went there staff very friendly the vet was caring an assuring an informative to all my questions
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FAQs
What is the address of Medivet Kenton?
Medivet Kenton is located at 199 Kenton Road, Harrow HA3 0HD, United Kingdom
What is the phone number of Medivet Kenton?
You can contact Medivet Kenton at +44 20 8907 8999
How can I get to Medivet Kenton?
You can find directions to Medivet Kenton by following this map link