Absolutely shocking service, paid for urgent delivery as per today after 8 days I’ve been told my parcel won’t be here before Monday. The worst overseas delivery company avoid at any cost. 1 star is the minimum I would have given -10
The lady at the FedEx depot was lovely, and could not have been more helpful. The FedEx delivery driver was however completely and utterly useless! He tried to deliver 3 times and said no-one was at home. 2 out of 3 times someone was at home. The 3rd time I sat at home all day, no knock, no bell rang. In the end I drove 40 minutes to the depot to get my parcel, which was ripped and open. 10 out of 10 to the depot 0 out of 10 to the delivery driver. Shockingly bad.
Delivered my parcel to the wrong address, with tracking saying I wasn’t home despite me waiting for the delivery (parcel is now missing). I was hoping to write a positive review to offset the negative ones, but there’s clearly a reason for them.
FedEx Express was not very express. My parcel arrived a full week late after the driver claimed that I had signed for it. I had not. They later admitted the driver lied and the parcel had been sent back to the depot. When I went to collect it I was spoken to rudely by a woman with ginger hair and then ignored and passed around for nearly an hour before anyone actually bothered to help me. Eventually I got my parcel but only after wasting my time and being treated like an inconvenience. Overall extremely disappointing service. Poor communication, unprofessional attitudes and zero accountability. Would not recommend.
Whenever I see that a parcel is being delivered by FedEx in Bristol, my heart sinks. They never seem to deliver on the scheduled day, and on multiple occasions the parcels have been delivered to the wrong address. Other times, they simply get returned to the sender. We are a large office in the centre of Bristol, and no other courier has issues locating or delivering to us – only FedEx.
Have been waiting for 1 week for my parcel. By not delivering it on time they are purposely damaging my item. I've contacted customer service on numerous occasions and no one has helped. Terrible service. I will be seeking compensation for the mental stress they've put me through and the days I've had to mis work because I was told my parcel would be delivered on time.
I provided precise instruction how to leave the parcel. For three times the driver declared he was not able to reach me. At the meantime parcels from Amazon and DPD were delivered without problems.
I have waited for my parcel at my home for 2 days. The driver never contact me and say cannot reach me. They dont know how to use the google map to look for a place and just simply say the business is closed and unreachable. Terrible service.
I appreciate your assistance, but my instructions were to have it delivered to 76, not 78 and not 80! And since Fed Ex is a huge business and still could not follow a simple task for the customer and failure to the customer out of 5 occasions. Starting with Failure to change my address that I asked to be done with a lot of time in advance, when the driver was out delivering I asked for it to be delivered to 76 and it was delivered in 78 to "put over the back garden of 80". Fedex was Unable to retrieve my parcel after handing it to a trades man at 78 who apparently put the parcel over No.80 garden!! I no longer reside at 80 and updated my address as soon as I got the email that Fedex was collecting my parcel in china (I had tracking information sent to me on 9/6/22 and I called fedex the same day to change address and they agreed, my parcel was then delivered on 16/6/22 to my old address to a trades man outside). I have obtained loss of earnings as i do crypto currency as i career and this device makes me money with it being lost its putting me out of pocket I invested my profits in to these devices and its not in my possession. With just being told by Customer Service who have been a tremendus help to resolve my problem to just contact the seller its really insensitive from the companies negligence for the stress its caused me when i have done my part as customer to prevent this from happening. Due to this is being so brushed under the carpet (To conceal or ignore a problem expediently), it might lead me to suspect that there was misconduct with my package e.g..theft by the driver. In result to this incident it has made me loose all trust in FedEX, i will no longer be using fedex. I will Share an honest opinion about my experience as to how this has been handled by FedEx.i will also be honest about the negligence and possible misconduct Eg. Theft by fedex driver. Thank you for making this the most stressful experience of my life!
Absolutely diabolical service thus far. I've still not got my passport off them since November and its January now! Despite 3 rearranges, the drivers have failed to deliver my passport, all three times I have been in so they must have not knocked on the door at all. They even had the audacity to take a picture of the door as if that explains why they could not have delivered it. Terrible service. I'd give them zero stars if I could but I can't.
FedEx Station is located at Westerleigh Business Park, Woodward Ave, Yate, Bristol BS37 5YS, UK
You can contact FedEx Station at +44 800 100600
You can find directions to FedEx Station by following this map link