Tender Paws Vets

Reviews

1. Patricia Collins ★★★★★

   We’ve used Tender Paws vets for all our cats over the last 20 years and they have always been fantastic. This week when my cat had an injury they saw her the same day and after following their advice to treat and wash the wound she is doing great and back to normal. All the vets we’ve seen have always been so very kind and caring. They even have a segregated area for cats which is a great idea and much appreciated when you have a nervous and stressed poorly cat.

   almost 11 months ago
2. melissa bal ★☆☆☆☆

   I want to take a minute to formally express my deep disappointment and concern regarding the unacceptable behavior and lack of empathy shown by vet JUDY during our recent visit on with our sick budgie. From the beginning of the appointment, JUDY displayed an alarming level of insensitivity. Despite the visible distress our bird was in and our own emotional concern she made dismissive remarks and showed little to no compassion or urgency. Not once did we feel that JUDY acknowledged the seriousness of our pet’s condition.

   1 year ago
3. Ezma Parmak ★☆☆☆☆

   Horrible experience from an old lady Judy. This vet killed my budgie. Took him in on Thursday and without handling the bird they diagnosed him with mites & said potential lung infection and prescribed him with antibiotics. They did no tests on him. Just had a look and sent him home. He got worse gradually with the antibiotics and displayed new symptoms over the weekend. When I took him again this morning the staff were so insensitive and they could see my budgie was poorly but they made us wait. Then a vet called Judy saw him and she was the most insensitive the most disgusting staff ever. She looked at him and said “I had a look at your bird and I can tell you that it will not live” not even an apology, not even with empathy. She was horrible & very patronising towards me. She said there’s nothing they can do & i was left with nothing & my sweet angel boy who needed help died in my hands. There is serious negligence from this vet. DO NOT TAKE YOUR PETS HERE.

   1 year ago

1. Kacey Grange ★☆☆☆☆

   Extremely upset today as my cousin has taken her sick budgie to this vet and was met by someone who was extremely dismissive and disgustingly patronising. From being told that our budgie only needed antibiotics to get better at the last appointment to then being told there was nothing they could’ve done about it I feel completely fooled with the lack of care for their customers.

   1 year ago
2. Chase 252002 ★★★★★

   My poor, little Willow. I miss her so much already and my heart breaks more and more everyday without her. Anna P and Daisy, they Showed my Willow real love and emotions, made her comfortable with heat pads, blankets, cuddles and strokes and really did put Willow in the heart of everything they could. Even filled her belly till the very end (nothing would cheer willow up more than food). I could see they found it hard also as it was such a sensitive subject for any human being, however they kept professional, direct and most important of all they made me and my partner feel comfortable leaving Willow in their hands. We appreciate the hard work and strength you all have working in such a rewarding but yet such difficult career. Our gratitude is great. Thank you again Daisy and Anna.

   almost 2 years ago
3. Meriel Angharad ★★★★★

   Such a great Vets. My very nervous cat had to go in for dental treatment and they were great with me and with her.

   almost 3 years ago

1. Minesh Pattni ★★★★★

   Called last minute and they saw my dog quickly and treated him well. Great service and care

   almost 3 years ago
2. Paul Farrow ★★★★★

   I had to put my dear cat down and I was very upset and worried I visited tender paws and a lovely vet I don’t no her name unfortunately Put me at ease and was brilliant from the first time she saw my cat to the very end Caring and very professional 10 out of ten service Thank you for making a terrible situation a lot easier to bear

   almost 3 years ago
3. Sophie Sophie ★★★★★

   Lovely practice. My pets and I have always received excellent, considerate and timely care. I travel some distance to this practice because I am so confident in the treatment we receive here.

   almost 4 years ago

1. Yasmin Stotter ★★★★★

   I couldn't believe my luck when i walked into this practice. I had just gone to check it out to see if it would be suitable for my 8 wk old puppy (i was going to collect her the next day). The first impression i got was that it was spotless! Also, the happy, friendly greeting i got on walking in was amazing. I did not hesitate to register my puppy there and then! I had several questions i wanted to ask as i had never owned a puppy before, and Jill was most helpful. She was reassuring and informative and i knew that my pup Bonnie would be in safe hands. On visiting Tender Paws again a few days later with my new pup for a free puppy check, the receptionists there were absolutely lovely. Jenny and Wendy made a fuss of her and gave her a treat. They said that i could ring anytime i needed information or if i was worried about my pup. Nothing seemed too much trouble for them. And, a couple of days later, i got a lovely card from them welcoming us to their practice. The card was signed by all the staff. How good is that:) Thank you to Ali the vet and everyone we saw at Tender Paws Vets. I would have absolutely no hesitation in recommending them to family and friends!

   more 8 years ago

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