Wigston Taxis Wigston

Reviews

1. A N ★☆☆☆☆

   I booked a taxi for 11:30; however, by 11:35 it had not arrived. When I contacted the office to enquire about the delay, I was informed that no taxi was available and was asked if I wished to cancel the booking. The staff member was unhelpful and discourteous. At approximately 12:00, I received a follow-up call advising that no driver was available. This reflects poor communication and an unsatisfactory level of service.

   almost 7 months ago
2. Sam North ★☆☆☆☆

   Poor service, do not use. Booked a taxi hours in advance to pick me up at 17:00 waited for 15 minutes. Finally managed to get hold of an operator and they advised the taxi was a further 20 minutes away.

   almost 9 months ago
3. Claire Baker ★☆☆☆☆

   Taxi was over 20minutes late which made me late for my reservation. When I rang the company to see where the driver was and he said a further 7minutes away, they said that bookings are a window slot and times may vary. I advised them that they should have said that at the time of booking especially as what’s the point of booking a taxi in hours in advance???! Also I think it’s really bad business and bad courtesy that I received no message/contact to advise of the delay. And then to top it off the driver said he was outside and wasn’t and then said he got lost???

   almost 10 months ago

1. Fix My alloys ★☆☆☆☆

   I had a coach book to London at 4am . Booked taxi at 3.30am . I got a phone call at 4.05 . Taxi is on its way . I work for a living. Lost a days work. Pls avoid this company. A&B has never let me down. They had a problem with their phone line. Which happens

   almost 11 months ago
2. Jimmie Spires ★☆☆☆☆

   Booked a taxi to get to work, they told me 10-15 minutes on the phone. After 20 minutes of waiting I got a text saying my taxi was 25 minutes away on the other side of town. Didn’t bother cancelling, lose an hours pay like I did.

   1 year ago
3. Gregory “GREG” Moore ★★★★★

   They were GREAT for me . Thank you

   almost 3 years ago

1. Toria P ★☆☆☆☆

   Asked them to pick my Grandad up at 3 so he could attend his hospital appointment. They kept telling me they were 5 mins away but they never showed up. He missed his appointment and then had to be rushed in days later as he needed to be seen by his doctor. This is an awful company that nearly KILLED my Grandad due to their lies and incompetence. If they couldn't make the taxi I booked call me to cancel it and don't tell me its 5 minutes away when it's not! Never use this service! Will also be posting this review on ADTs page as they are the same company! Beware!

   almost 3 years ago
2. Michael Witter ★☆☆☆☆

   Very disappointed with the new call centre ADT? The operator really had a bad attitude. She said they wouldn't have a taxi for 20-30 mins. So I said, 'OK 20 mins will be fine'. She replied 'I've told you once, we haven't got a vehicle available'. I take great exception to this very poor attitude and will not use Wigston Taxis again.

   almost 3 years ago
3. Jemma Beeley ★☆☆☆☆

   Diabolical. Over an hour late collecting us from a wedding leaving us stranded with young children then when they finally turned up charged us £10 more than they quoted. Avoid!!!!

   almost 4 years ago

1. Charlotte Johnson ★☆☆☆☆

   Was given 3 completely different prices for the same journey (quoted one price when I booked, Was told by the driver a different price, then when I called the operator got a different price again). Really recommend you don't use this company, complete over prices journeys and the drivers seem to ignore road signs, going to the wrong way on a one way street and nearly causing a horrendous accident! We will definitely be staying very far from this company in the future!

   more 6 years ago

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