Take Me

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Reviews

1. Christine Campsall ★★★★★

   Great service, I had to arrange a pick up for someone from Hospital back to their home, at short notice. Taxi arrived on time and I was informed via text to my phone and I was able to pay for the journey for them by debit card via my phone. Thank you for service.

   1 month ago
2. Sonia Boscolo ★★★☆☆

   The drivers are very good, but the central office just assigns them the jobs at the time you ordered a taxi, so everytime you are at least 15 min late risking strongly to miss your next journey. This happens even when you book a taxi 12 hours ahead of your time!

   almost 2 months ago
3. Ellis Moore ★★☆☆☆

   Giving this two stars just because the drivers mostly are wonderful, but more often than not I have to book a taxi at least ten minutes earlier than I need it just to ensure it arrives at the time I actually need it! Drivers are assigned to a lot of my pick ups when they’re at least ten minutes away, just moments before I need it. Now they’ve included cancellation fees so more often than not I’m stood waiting for a taxi because the driver assigned was too late for my job or too far away, it’s really frustrating because I want to support the drivers and the local company.

   almost 2 months ago

1. Ida Humphris ★☆☆☆☆

   If zero stars were possible I would give zero stars! Ordered taxi day before to have pre booked to go to a wedding. Automated service over the phone, but took my ordered and repeated it back to me. Had a text on the day reminding me of my taxi at given time, all seemed correct. Never turned up, rang them several times, got automatic message saying "you are waiting for your taxi" bla bla bla....finally had a call from a person saying they couldn't pick us up because they were too far away from us!!! Looking at the map they would have been 15min away. How can you run a business like this???? Made us very very late for a friend's wedding.

   almost 3 months ago
2. Kirsty Williams ★★★★★

   Absolutely Fantastic Company - i definitely recommend!! William collects me on a Saturday morning! He's a great chap, he knocks on my front door quietly so he doesn't wake people up! He helps with my bags and we always have a good chat about the weather and life in general. He drops me at Loughborough Renal Unit. Thank you for your service. Always on time or even earlier than expected and his vehicle is always clean and smells lovely! This makes travelling a much better experience.... cheers TAKEME &, WILLIAM - REALLY appreciate your hard work :]

   almost 3 months ago
3. Deborah Chambers ★★★★☆

   I used the airport service. Good communication from drivers with colour and make of car. Turned up on time, car clean, drivers friendly and helpful. The only thing I found was that once the booking had been made it was difficult to speak to a person. There was only an automated service when you phoned.

   almost 3 years ago

1. Daksha Patel ★★★★☆

   Tend to be very good, have used them for quite a few years now, in Leicester and, more lately, in Birmingham. Drivers are very friendly on the whole, just one or two sometimes who don't seem to know the route, take exception to your telling them the quickest way, and/or demanding extra money. Needless to say, they're usually told where to go, a very small sample of bad eggs within what is, on the whole, a very good and trustworthy taxi company. Especially grateful when, in the past on request, a Gujarati-speaking driver was dispatched to pickup my elderly mother from the train station. Always made her feel safe and welcome.

   almost 3 years ago
2. juliet kelly ★★★★☆

   Driver very friendly and helpful, he took me to a pharmacy. I use a walking frame and the driver even offered to go in and pick it up for me if he could. It wasn't a prescription so I had to go myself. I thought it was lovely of him to offer when we got back to the road where I live, the driver asked me which was my bungalow, so he could get as close as possible for me. I use the company regularly and normally they are very good.

   almost 3 years ago
3. Jackie Edwards ★☆☆☆☆

   I have used ADT many times over the years, mainly for airport transfers. I WILL NOT USE THEM AGAIN. Last weekend was the last time I used them - since they were taken over by Take Me, they are much more difficult to communicate with and completely let us down at the weekend. Though the drivers have always been fine in the past, the call centre is difficult to get through to and I don't think the staff are interested in being helpful at all. I had requested a car seat for my baby granddaughter for a Heathrow pickup, and when they said they couldn't supply one, I asked if I could take my own in. I took this into the Loughborough office, as agreed, the day before. The driver turned up at Heathrow claiming to know nothing about it (although the office staff said he'd been told 3 times). The baby travelled home unprotected, to my horror. As we needed to drive down to London the following day, I rang early in the morning to ask to collect my seat, but discovered the office was locked all weekend. No-one was interested in helping and they all (I rang 3 times) promised me the manager would ring back but eventually they told me s/he wasn't even on duty that day! Surely a taxi firm could have sent someone in with the keys to correct THEIR mistake?? I had to make an emergency trip to Halfords to buy a new seat, and by the time we got to London, we were too late for the big family dinner and get together which was planned. We were all bitterly disappointed and I haven't even had an apology for the inconvenience caused by this firm.

   almost 3 years ago

1. nabeela sadeer ★☆☆☆☆

   Constant booking errors although bookings were made a month in advance either booking turns up when it’s cancelled way in advance or the booking has been cancelled and not turned up, when asking the operator why booking has been removed from the system without any notice the operator tells me he has no explanation and is confused. So unprofessional. 1st time ever being let down by any taxi firm and this one has inconvenienced me to the extent my anxiety levels have hit 100. The operators are so rude don’t have a clue how to speak to customers I am very disappointed

   almost 3 years ago

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