Lovely lovely staff, great doctors! I am with them for 5 years and they are the best practice I’ve been to with my pets.Clean, friendly, not overcharged. The annual plan works best.
Raven is 1 year old . Cheeky boy act like he can't do anything wrong he love to playing and opening the cupboards
Always found Medivet in Cheshunt very friendly. Every time we had our cat checked over, she never seemed overly stressed. The only one sore point & that's what hurts the pocket. I appreciate that vets are renowned for their prices, but that was something we weren't expecting & and that was only a blood test.
A very positive visit . I was greatful to get an appointment the same day I phoned . Upon arrival we were greeted by Sarah with a huge smile and very caring nature, Sarah did everything in Her power to calm my very nervous rescue dog . We were called into to see the vet who was really l lovely and caring . Agata called on Sarah for some help to calm my dog and proceeded to give him a very gentle and thorough examination . Medication was dispensed. Everywhere was very clean . I left feeling happy that all my concerns and questions had been addressed.
Most awful experience with this surgery, if I could I would have given less than a star, the vet does not deserved it! The reception staff seemed ok, but the service we've received was horrible. We have seen in the past different vets, but never experienced this situation. Our doggy was in pain due to something going on his paw, he got a swelling and had lots of pain when he assess him! He tone and voice were very loud and the way he looked and talked to our little doggy made my kids very scared!!!! My kids were saying mom let's go out as this is a monster, it is impossible to treat an animal that way; I simply agree with them you can't raise your voice to someone who pays you! If a person talks nice to you, than he expects the same treatment back. In the end I had to pay for the most horrible consultation and he offered me some allergy tablets although me as a nurse I'm aware that if something on the paw is swollen and red means a chance of infection or a growth of something; if he had an allergy, than our dog would have leak other body parts or scratches, but he is not doing it actually. Another aspect the vet should have spoken about is that offering this tablets to our little doggy can cause problems to the kidney function and that an injection was more suitable for him than those tablets; but as he did not showed no sign of empathy and respect it answered all my questions. I should have read the most recent reviews and than take a decision and go for this surgery like other people already talked about in their reviews. All human make mistakes in life doesn't matter their profession but they know at least to offer their apologies and try to remediate things around. He saw our little puppy was crying desperate and kept moving and he kept showing his paw although he realised from the beginning what could happen if he continue to do it; being so mean and rude, not showing 1 % of empathy for me is too much honestly, I can not believe that the people who are supposed to treat, love and care for animals are the ones who hurt them actually! I can not accept this sort of issue and I won't tolerate it! I'll cancel the plan and continue with the complain as someone need to teach them a lesson, leaving a bad review is not always helping, raising a complaint to their surgery won't help either as it's in between them and they are not caring about the patients; as long as money comes they are happy, it's business: everyone gets their money and this is what matter! PS. In a conclusion I can just mention that due to his lack of compassion and belief that veterinary medicine is "just a job," he discredits other veterinarians who are sincerely committed to treating animals!!!!
Very impressive customer service and service. Easy to make appointments, extremely professional and caring staff, great after care, helpful insurance packages. Our puppy and cat are very well looked after at Medivet Mansfield Cottage.
Paul the vet couldn't see that my dog was on deaths door and sent me away with some pills for an upset stomach. 40hrs later we took him to a proper vet (after he colasped)who's assistant found a lump in less than a minute and we had to have him put to sleep on the spot. I left a previous review stating this and its been removed so guess I'll have to be leaving regular reviews to make sure they get seen. Nice work Paul/medivet and their corporate owners.
Easy to book appointment, seen on time with friendly vet.
Paul the vet is very knowledgeable and offers the best advice and care. The reception staff are really lovely and show sincere kindness and empathy. I would certainly recommend this vets to anyone searching for a new vets in Cheshunt.
Medivet Mansfield Cottage is located at 24-28 Crossbrook St, Cheshunt, Waltham Cross EN8 8JQ, UK
You can contact Medivet Mansfield Cottage at +44 1992 628574
You can find directions to Medivet Mansfield Cottage by following this map link
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