Kabir is an excellent and very trustworthy taxi driver. He has safely dropped my wife and daughter to the airport many times, even when I wasn’t there. He is always on time, polite, and reliable. Airport pickups and drops are always smooth and stress-free. Highly recommended!
Superb service! 2am pick up on New Year’s Eve/Day and bang on time. Super friendly people. Highly recommended. Thank you Rugby Taxi.
I have been using Rugby Taxi for over a year now and I book a taxi from the train station every fortnight. I know I can rely on Rugby Taxi and I choose no other firm. From the first day I booked them, I have found them to be punctual, reliable, very polite and the cars are always clean inside (makes a big difference on any journey). They drive the quickest route to get me to my destination if there are any roadworks etc. I highly recommend Rugby Taxi to any passenger because of all the above mentioned and the way they are so professional. That's why I give them my 5 stars rating.
Nice friendly driver, clean car. He saved me walking in the rain. Will definitely use again.
Terrible Experience - Unprofessional Driver and Threats of Violence Rating: 1/5 Stars (Abysmal) I am writing this review to strongly advise against using Rugby Taxis in Rugby. My recent experience was genuinely disturbing and completely unacceptable. The driver I was assigned was utterly unprofessional from the moment I booked. When I initially booked they told me it was going to be 15 to 20 minutes. 30 minutes later there was no sign of the taxi. I called again and they said they didn't have a booking for me then I heard the driver in the background saying he was the one who need to go! When I spoke to him he told me he was on his way to pick up a burger and would be with me in 20 minutes (I had said I needed the taxi urgently due to having to work). I informed him to this was not acceptable and to get here before he goes for the burger! He was adamant and told me that he will shove the burger in my face if I don't pipe down, I then hung up on him. I had to then order another taxi from a different company. However, the the original rude guy kept calling and asking to keep the job as he wanted to get paid I told him I do not want to see you or hear from you again and hung up. However, he kept ring and I had to ignore the calls. This is an outrageous and terrifying way to be treated by a service provider, especially one entrusted with public safety. Upon calling the company to complain they actually laughed and hung the phone up. I immediately reported this incident to the local license authority and expect a full investigation. However, for potential customers, please be aware that using this service may put your safety and well-being at risk. A taxi service must, above all, be safe and reliable. This driver was neither. Avoid Rugby Taxis. Edit. They did eventually send another taxi driver who was very polite and helpful and got me to my destination safely.
Excellent service and great customer care. The driver went out of his way to be helpful.
Definitely don't use if you're on a schedule. Booked for cinema and it was over 10 minutes late, when I called to chase I was asked "why? When does the film start? You have time" avoid, I won't use again and I work in a hotel and this is blacklisted now.
I ordered a taxi and wish I hadn’t because I’ve never been picked up by such a rude driver, I asked how much I owed when I got to my destination and he just muttered it’s on the meter, I was struggling to see the meter because I’m partially blind, the driver got impatient when I was trying to count the money out for him and asked if I’m ready but his tone of voice was not a nice tone,I asked if I could pay by card because I thought I didn’t have enough change, thankfully I did because he wasn’t getting the card machine ready an instead sat there as if I hadn’t asked, then I got confused over how much I’d already given him and he snapped and that was the last straw! I told him how rude he was and he told me to get out his cab, he continued shouting and said I’d be blocked so I can’t call again. What a disgusting individual talking to a woman like that.
Not reliable company. Ordered taxi for 5.40-5.45. They come at 5.55 and charged me £15 for route from centre to Swift Valley. I was late to work so lost 15 minutes from my salary. Not recommend.
A very joyful and Compassionate driver. There are few people in the world who enjoy their jobs definitely the driver I've came with enjoys his job to the fullest. Keep the great work up
Rugby Taxi is located at 2 Humphrey Cl, Rugby CV21 1FQ, UK
You can contact Rugby Taxi at +44 1788 226500
You can find directions to Rugby Taxi by following this map link